Production Manager

About the role

Join The Spice & Tea Exchange® as a Production Manager, where you will play a critical role in keeping our shelves stocked, our blends fresh, and our store running smoothly. In this role, you directly support our mission of Creating & Sharing the Experience of a More Flavorful Life® by ensuring every product is prepared with quality, consistency, and care so each guest leaves inspired to explore new flavors.

Responsibilities

• Maintain daily production needs, including floor stock, backstock, bulk bins, blends, samplers, and bundles
• Assess store needs and prioritize daily and weekly production tasks
• Ensure high-demand products are consistently stocked and available
• Blend, package, and label products accurately and efficiently
• Monitor inventory levels of bulk items and communicate ordering needs
• Forecast production needs based on seasonality and sales trends
• Maintain adequate supplies of labels, packaging, and production materials
• Fulfill phone and business-to-business orders in a timely manner
• Support organization and cleanliness of the stockroom and blend room
• Train and coach store team members on production process and procedure
• Delegate and support production-related tasks such as stocking, labeling, and preparation
• Collaborate with store leadership to maintain efficiency and meet operational goals
• Perform other duties as assigned by the Store Manager or Owner

Requirements

• High School Diploma or equivalent
• 1–3 years of retail, production, or inventory management experience preferred
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team

Preferred Skills

• Ability to utilize simple math skills in measuring ingredients, reading a scale, and following recipes
• Proficiency in Microsoft Word and Excel
• Strong communication skills to ensure inventory and production needs are clearly understood
• Ability to train and support team members in production processes
• Adaptability and willingness to pivot based on store needs

Physical Demands

• Regular use of kitchen tools to prepare daily blends
• Maneuver around stockroom and production areas; involves bending, standing, twisting, and lifting
• Ability to stand for extended periods of time
• Frequent lifting and moving products weighing up to 50 lbs.
• Constantly exposed to our exceptional spice and tea aromas

Benefits

• Training & development
• Employee discounts
• Flexible schedule

Pay

$17.00 - $18.00 per hour