Production Manager

Company Overview

RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia and consumer products. Headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh, with dedicated RWS Studios in NYC and the UK, the company serves major brands, corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Services cover end‑to‑end production from ideation to operations, employing over 8,000 individuals and performers worldwide. Clients include Apple, Azamara, The Coca‑Cola Company, Commonwealth Games, Crayola, Ferrari World Abu Dhabi, FIFA, Hard Rock Resorts, Hershey Entertainment & Resorts, International Cricket Council, Lionsgate, Merlin Entertainments, MSC Cruises, NFL, Six Flags, Warner Bros., Disney’s The Lion King on Broadway, and many others.

About the role

Manages the day‑to‑day operations of the production; managing logistics, schedules, talent and crew to ensure smooth execution of the project while maintaining the established creative vision.

Reports to: Sr. Director, Production Operations, Land.

Location: NYC HQ, 34‑01 38th Avenue, Suite 302 – New York, NY 11101.

Responsibilities

• Provide world‑class customer service and ensure client satisfaction.
• Develop detailed production schedules, timelines, and workflows for various projects.
• Oversee allocation of resources, including crew, equipment, and locations.
• Day‑to‑day management of the production budget, tracking costs, managing expenses, and negotiating with vendors and suppliers.
• Manage relationships with external vendors, freelancers, talent, and contractors, including contract negotiation and compliance.
• Hire, schedule, and manage production crews, technical personnel, and seasonal talent.
• Coordinate all site logistics, including venue coordination, permitting, transportation, equipment and production asset installation.
• Work with technical teams to oversee setup, operation, and strike of production equipment (video, lighting, sound, scenic, SFX, etc.).
• Ensure productions meet the highest standards of quality and safety through site checks and real‑time troubleshooting.
• Implement and enforce health and safety protocols on site.
• Identify and mitigate potential risks, developing contingency plans for technical, operational, or scheduling challenges.
• Maintain detailed production records such as call sheets, daily progress reports, expense logs, and equipment inventories.

Qualifications

• Degree in Arts Administration, Production, Film, Media, Sports, Communications, or a related field (equivalent professional experience considered).
• 5+ years of experience in production management within sports, entertainment, or live‑event industries.
• Familiarity with health and safety regulations and best practices in production environments.
• Flexibility to work evenings, weekends, holidays, and travel as required.

Skills

• Expert communication and stakeholder management.
• Strong knowledge of production processes, equipment, and logistics.
• Proficiency with project‑management tools (Wrike, Microsoft Project, Asana, Trello, or equivalents).
• Leadership and team‑motivation abilities.
• Highly organized with exceptional planning and time‑management capabilities.
• Detail‑oriented and quality‑focused.
• Team‑oriented and collaborative.
• Proactive problem‑solving and decisive decision‑making under pressure.
• Resilient, adaptable, and resource‑ful.
• Negotiation skills for contracts, rates, and terms.
• Safety‑focused with a commitment to compliance.
• Technical proficiency with production equipment and workflows.
• Ability to multitask across multiple projects without compromising quality.
• Ethical, professional, and reliable.

Benefits

• Competitive salary.
• Flexible working schedule, depending on position.
• Company 401(k) plan.
• Health benefits – medical, dental, and vision.
• Unlimited PTO.
• Commuter benefits.
• Exercise passes.
• Summer Fridays.
• Cafeteria plan.
• Pet‑friendly workplace.

Pay

Salary range: $69,000 – $72,000.

Schedule

Normal office hours are 09:00 to 18:00.