Production Manager

Key Responsibilities

• Lead daily production operations to ensure jobs are completed safely, efficiently, and to company standards
• Manage and support production staff, including Install Managers, Production Administrators, warehouse operations, and subcontracted crews
• Serve as the primary operations point of contact for customers, issue resolution, and overall satisfaction
• Troubleshoot operational, scheduling, quality, and profitability issues and partner with GM on improvements
• Collaborate with sales and leadership teams to plan job capacity, scheduling, and operational priorities
• Hire, onboard, coach, and develop production team members to support operational growth and accountability
• Lead weekly production meetings and maintain clear communication across field and office teams
• Oversee ServiceTitan (CRM) workflows, job costing accuracy, operational reporting, and production processes
• Maintain production metrics and drive efficiency, quality, customer experience, and profitability
• Ensure warehouse operations, materials, and logistics support seamless project execution
• Provide hands-on operational support and step into responsibilities as needed to maintain workflow continuity
• Represent the company at community events, partnership functions, and industry-related activities
• Ensure compliance with company safety standards, operational procedures, and quality expectations

Qualifications

• 5+ years of roofing, construction, or production management experience
• Strong leadership, communication, and problem-solving skills
• Experience managing teams, schedules, and operational priorities
• Proficiency with ServiceTitan or similar operational software
• Valid driver’s license with clean driving record

Schedule & Compensation

• Salary + performance-based bonus opportunities
• Standard M-F business hours with occasional weekends as needed
• Pay Range: $75,000 - $90,000 + performance based incentives (dependent on experience)

Benefits

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Company sponsored Life and AD&D coverage
• Paid Time Off
• Opportunities for growth and on-the-job training