Production Manager
Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. We help homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood.
About the Role
- Monitor daily performance of all installation and production employees and subcontractor crews
- Have consistent and prompt communication with crews and customers to ensure a positive experience and proper execution of contracts
- Maintain quality control program from product ordering, receiving, delivery, and installation
- Perform general hiring and terminations of all Installers, sub-contractors, and production-related employees
- Consistently review strategies to improve overall efficiency
- Assist with and handle customer complaint resolutions
Requirements
- Must have a valid driver’s license and good driving record
- 5+ years of Residential Remodeling experience, specifically with replacement windows
- 2+ years of Project Management experience
- Experience resolving conflict
- Strong communication & customer service skills
Benefits
- Competitive salary of $70k - $90k per year
- Monthly performance bonus opportunities
- Consistent schedules and professional growth opportunities
- A respectful, forward-thinking work culture
Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation, and customer-first service.