Production Manager

About the company

Founded in 2001 by two visionary traders, PCS Wireless (PCS) is a global leader in the secondary mobile-device market. We buy and sell devices worldwide, extending each device’s lifecycle up to five times or more. Our 400+ employees serve over 1,500 customers—from consumer-electronics manufacturers and big-box retailers to small businesses—across the Americas, APAC, UK, and EMEA. We value flexibility, a “me for we” mindset, and curiosity.

About the role

The Production Manager will drive process improvements on the production floor, applying Lean, Six Sigma, 5S, single-piece flow, and other established manufacturing principles to boost efficiency and cut costs. You will establish warehouse policies and procedures that keep all departments operating at peak performance.

Responsibilities

• Oversee day-to-day warehouse operations (Receiving, Production, Shipping).
• Lead and coach production departments and team leads.
• Manage and evaluate 100+ employees and system resources to maximize productivity with minimal downtime.
• Set ambitious warehouse and team goals in collaboration with executive leadership.
• Foster an open, collaborative work environment through effective communication.
• Reduce overhead while increasing productivity across all product lines.
• Optimize staffing levels by scheduling employees across departments.
• Design workflow policies that enhance speed and efficiency without compromising quality, safety, or integrity.
• Ensure all employees follow industry-standard health and safety guidelines.
• Report problems or obstacles to senior management and work to resolve them.
• Perform other duties within the scope of responsibilities.

Requirements

• 5+ years of progressive production/warehouse leadership in a processing or manufacturing environment.
• Bachelor’s degree or equivalent experience.
• Proven leadership in using world-class ERP and materials-management tools to optimize capacity planning, material movement, shop-floor management, and reporting.
• Hands-on mindset; willing to engage directly on the production floor.
• Strong logistics experience is a plus.
• Blend of business operations, quality, continuous improvement, process development, and program-management experience to solve dynamic problems.
• Ability to build trust with diverse stakeholders and mentor staff to achieve results.
• High professional ethics, sound judgment, and timely decision-making.
• Bilingual (English & Spanish) preferred.

We seek people who act like owners, continually raise the bar, remain open-minded, and embrace differing perspectives to make better decisions.

Work conditions and physical demands

• Walk or stand for long periods.
• Remain in a stationary position for extended periods.
• Repetitive use of hands, fingers, or wrists to handle electronic devices or tools.
• Reach with hands or arms; bend or crouch.
• Lift and/or move up to 35 lbs.