Production Mail Operator I (Onsite)

About the role

This position is onsite/in-person at the Court St. office in Rochester, NY. The standard schedule is Monday‑Friday, 10:30 AM – 7:00 PM, though shifts may include day, evening, overnight, and weekend coverage with three‑days’ notice of any adjustment.

Responsibilities

• Observe safety and housekeeping standards.
• Maintain appropriate files, records, and equipment manuals.
• Inform supervisor of equipment issues.
• Demonstrate high standards of integrity supporting Lifetime Healthcare Companies’ mission, values, Corporate Code of Conduct, and Lifetime Way values.
• Maintain member privacy per corporate privacy policies.
• Ensure regular and reliable attendance.
• Perform other functions as assigned by management.
• Level I: Operate high‑speed mail insertion equipment for small and large jobs; perform automated and manual insertion per documented procedures; operate direct mail metering equipment; set up machines including postage rates; hand‑stuff rejected mail pieces; run barcode sorter (load, sweep bins, tag and sleeve trays); perform presort mail preparation (manual assembly, bundling, sacking, tray, palletize, operate automated letter and flat sorters, generate documentation, submit files to Post Office, stage material); process fulfillment orders (pick, pack, ship); operate automated pallet wrapper; monitor and manage inventory of mailing supplies; may operate corporate van/truck for deliveries (load, unload, sort, stage material) using manual and electric pallet jacks.
• Level II (in addition to Level I): Serve as subject matter expert on all production mail equipment (inserters, sorters, meters) and software tools (DFWorks, Insite, Avanti Slingshot, HP PrintPlus Messenger, BCC Mail Manager); process complex mail jobs; act as production quality clerk (complete quality reviews, post‑production pulls, balance accountable output, move output); complete document scanning and verify results.

Requirements

• High school diploma, vocational education, or GED required.
• Background in mailing is helpful.
• Knowledge of computer workstation operation (software commands, touch screen/mouse, storage, manipulation of information).
• Ability to prioritize assignments, work independently, and possess strong organizational skills.
• Some shifts require a valid Class D driver’s license and clean driving record.
• Level II additionally requires ability to work on multiple production machines and three or more years of experience in a production environment.
• Physical requirements: excellent manual dexterity; ability to lift up to 90 lbs.

Pay

Compensation range: $20.40 / hour minimum – $27 / hour maximum.

Schedule

Standard schedule: Monday‑Friday, 10:30 AM – 7:00 PM. Shifts may include day, evening, overnight, and weekend coverage; employees receive three‑days’ notice of any shift adjustment.