Production Coordinator

Key Responsibilities

• Monitor production progress across all active suppliers.
• Maintain visibility of production status for all open purchase orders.
• Track production milestones and supplier commitments.
• Ensure production information is current, accurate, and actionable.
• Support communication of production status across the organization.

Open Order Management

• Monitor all open purchase orders from production start through shipment readiness.
• Track supplier commitments against required delivery dates.
• Identify production delays and schedule deviations.
• Support prioritization of critical orders and business requirements.
• Maintain accurate records of production progress.

ETA Management

• Track estimated completion dates across all active production orders.
• Monitor changes to supplier commitments.
• Communicate updated timelines to internal stakeholders.
• Identify risks that could impact delivery schedules.
• Support recovery planning when delays occur.

Production Reporting

• Develop and maintain production status reports.
• Prepare weekly and monthly production summaries.
• Support management reporting requirements.
• Ensure production reporting is timely, accurate, and consistent.
• Develop reporting tools that improve operational visibility.

Supplier Follow-Up

• Conduct routine follow-up with suppliers regarding production status.
• Verify completion dates, milestones, and shipment readiness.
• Gather production information required for planning and reporting.
• Escalate supplier concerns when commitments are at risk.
• Support supplier communication and coordination activities.

Capacity & Work-In-Process Visibility

• Monitor work-in-process across suppliers.
• Support collection of supplier capacity information.
• Aid in identifying bottlenecks and production constraints.
• Maintain visibility into production loading and capacity utilization.
• Support Supplier Operations Manager with capacity assessments.

Escalation Support

• Identify production risks before they impact business performance.
• Escalate schedule, capacity, quality, and delivery concerns.
• Support development of corrective action and recovery plans.
• Aid Supplier Operations Manager in managing production disruptions.
• Maintain documentation of escalations and resolutions.

Data Integrity & Process Discipline

• Maintain accurate production data within company systems.
• Ensure consistency between supplier reports and internal records.
• Support continuous improvement of production tracking processes.
• Identify opportunities to improve reporting efficiency and visibility.
• Help establish standard operating procedures for production reporting.

Cross-Functional Collaboration

• Partner with Supply Planning to provide production status visibility.
• Support Supplier Operations in production execution activities.
• Coordinate with Quality regarding production and inspection status.
• Support Compliance activities requiring production information.
• Aid Product Development during launches and supplier transitions.
• Aid Plant Operations with production-related information when required.

Key Deliverables

• Production Status Reports
• Open Purchase Order Tracking Reports
• ETA Tracking Reports
• Work-In-Process Reports
• Supplier Follow-Up Logs
• Production Risk Reports
• Escalation Tracking Reports
• Capacity Visibility Reports
• Production Performance Dashboards

Required Experience

• 2+ years of experience in:
• - Production Planning
• - Manufacturing Operations
• - Supply Chain Operations
• - Purchasing Support
• - Supplier Coordination
• Strong analytical and organizational skills.
• Experience working with ERP systems, spreadsheets, and reporting tools.
• Strong attention to detail.
• Ability to manage multiple priorities simultaneously.
• Strong written and verbal communication skills.

Preferred Experience

• Experience in consumer products, manufacturing, retail, or e-commerce environments.
• Experience working with international suppliers.
• Experience supporting production scheduling or supply chain execution.
• Experience with inventory, purchasing, or supplier management processes.
• APICS / ASCM coursework or related supply chain training.

Traits We’re Looking For

• Detail-Oriented
• Hightly Organized
• Strong Sense of Urgency
• Analytical Thinker
• Process-Oriented
• Reliable and Accountable
• Proactive Communicator
• Problem Solver
• Team Player
• Continuous Improvement Mindset