Production Coordinator

About the role

First American is seeking a Production Coordinator to support the Production team in a dynamic, fast-paced environment. The ideal candidate will provide a wide range of support, assist with final policy preparation, recording support, and customer assistance.

Responsibilities

• Provides support to the Production team.
• Aids in final policy preparation, policy review, and related processes.
• Assists with e-recording, recording follow-up, and backup coverage for recording functions.
• Supports new and existing customers with inquiries and concerns regarding Watermark Title's products and services.
• Prepares monthly production reports for the team.
• Fulfills daily tasks following established processes, troubleshoots issues as necessary, and suggests operational improvements.
• Contributes to team results and collaborates towards achieving goals and objectives.

Requirements

• 1+ year of relevant experience.
• High School diploma or equivalent.

Qualifications

While not specified, a strong background in customer service, attention to detail, and familiarity with title insurance processes would be beneficial.

Skills

• Strong organizational and communication skills.
• Attention to detail and accuracy.
• Ability to multitask and prioritize workload.
• Basic computer skills, including proficiency with Microsoft Office.

Benefits

• Comprehensive benefits package including medical, dental, vision, 401(k), paid sick leave, and an employee stock purchase plan.

Pay

$20.31 - $27.09 hourly

Schedule

Nightly shift work is required.