Production Coordinator

About the role

Assist the Production Manager in the day-to-day activities such as coordinating and expediting the flow of work and materials within or between departments of the branch according to production schedule.

• Review and distribute production, work, and shipment schedules.
• Confer with department supervisors and other co-workers to determine progress of work and completion dates.
• Report on progress of work, inventory levels, costs, and production problems.
• Examine documents, materials, and products to assess completeness, accuracy, and conformance to standards and specifications.
• Review documents such as production schedules, work orders, and staffing tables to determine personnel and material requirements, and material priorities.
• Confer with employees, vendors, and customers to coordinate production and shipping activities, and to resolve complaints or eliminate delays.
• Requisition and maintain inventories of material and supplies necessary to meet production demands.
• Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, sales, production, and engineering.
• Schedule customers daily for installs, repairs, and field estimates.
• Review daily work orders and/or tickets turned in by the technicians.
• Ensure deliveries arrive at the correct time and are unloaded and inspected for damages and/or missing items.
• Perform other administrative duties as assigned by manager.

Requirements

• Proficient in Microsoft Products, including but not limited to Excel, Word, and Outlook.
• High School Diploma required; Associate Degree preferred.
• Knowledge of door, frame, and hardware applications preferred.
• Excellent oral communication skills and positive interpersonal skills.
• Great attention to detail.
• Effective time management and organizational skills.
• Self-motivated and proactive with ability to multi-task.

Physical Demands

• Must be able to stand on feet for several hours at a time and move between a counter work area and a desk.
• Ability to drive a forklift.
• Ability to lift up to 75 pounds.
• Ability to work in conditioned areas and unconditioned (warehouse) areas.

Work Environment

• Subject to frequent heavy lifting.
• May require driving to project sites.
• May be exposed to variable weather conditions.
• Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware.

Benefits

• Comprehensive benefits: health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Generous paid time off for rest, family, and self-care.
• Career growth through continuous learning, mentorship, and leadership training, including access to CBX University, an in-house development program.
• Supportive culture that values innovation, creativity, and teamwork.