Production Control

Summary

Based in Mooresville, NC the Production Control will perform essential job functions associated with heat treatment under the direction of the Plant Manager to meet customer specifications including assisting other employees as needed.

Essential Job Functions (Duties and Responsibilities)

· Review customer PO’s and ensure all necessary paperwork is correct for processing. · Work with customer to resolve any PO issues. · Enter jobs into JOP system (selecting cycle/ unit/ parameters/ etc.) as appropriate. · Perform costing/ invoicing for all jobs processed in facility. · Create and issue credit memos as needed. · Create customer Certifications as needed. · Provide customer service for customers. · Assist Production Supervisor with day-to-day responsibilities. · Assist Sales department with monthly reports and customer inquiries within the ERP system. · Send order conformations for customer Purchase Orders. · Perform other tasks as assigned or instructed. · Ensure all paperwork is complete and accurate. · Arrange for shipping of completed orders to customers. · Follow the established work procedures and control measures (including the use of PPE where issued) and any applicable SHE rules · Promotes safety and good housekeeping practices · Must work in a manner consistent with the EMS · Report SHE incidents including near misses and unsafe acts / conditions immediately · Suggest areas for improvement to their manager

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holders · Education – High school diploma or equivalent · Customer service experience preferred · May be required to work overtime or any shift, including weekends · Must demonstrate the ability to read, write and communicate the English language · Knowledge and hands on experience of computer applications including Microsoft Office and databases is required

Physical & Mental Demands

· Must be able to work in a standing or seated position for extended periods of time in an office/industrial environment · Manual dexterity to perform data entry functions · Ability to bend, pull, stoop and reach to perform functions · Ability to lift up to 35 lbs. · Must have the cognitive and mental capacity to perform essential job functions · Must be able to communicate effectively orally and in writing · Visual acuity to read documents, computer screens, files, etc. · Ability to hear in person and via phone