Production Associate - Loveland Store

Pay: $15.95 per hour. Full-time position.

About the role

The Associate I, Retail Production will primarily work in a production environment processing and sorting donated items following company quality standards and guidelines to determine which items will be placed on the sales floor to be sold. This process includes pricing and testing guidelines as required. The Associate is responsible for ensuring the sales floor area is well stocked with product in an organized and presentable fashion. The Associate may occasionally be in contact with customers and expected to provide excellent customer service.

Responsibilities

• Meet or exceed minimum productivity standards and KPIs for assigned duties.
• Sort donated items by type (books, media, textiles, housewares, etc.), including season, color, and quality of product.
• Hang, size, price, tag, and prepare items to be sold on the sales floor.
• Inspect and quick test items that plug in or run on batteries to ensure they are in good working condition.
• Make pricing decisions according to Goodwill standards of quality and value (good, better, best), including researching item values online or using company tools.
• Ensure production and sales floor areas are well organized, stocked, properly merchandised, and clean.
• Provide excellent customer service; answer product questions as needed.
• Rotate or pull old or unsold product from the sales floor to refresh product selection.
• Process E-Commerce product (sort, hang, size, price, tag, etc.) as needed.
• Follow all retail center policies, procedures, and safety processes.
• Keep work areas clear, organized, and adhere to continuous improvement standards.
• Cross-train in other departments or areas; act as a back-up for other areas as required.
• May work in donations or other assigned areas (hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes) based on business needs.

Requirements

• High School diploma or equivalent preferred.
• One year of retail experience preferred.
• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to assess quality and value of product, including researching value as necessary.
• Must be able to see color and use judgment for quality assessment.
• Effective communication with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule, including weekends, evenings, holidays, and occasional overtime.

Benefits

• DailyPay: Access to earned pay on your schedule (voluntary benefit).
• Medical, Dental, Vision, Short Term Disability, Life/AD&D, and Flexible Spending Accounts.
• Long Term Disability and voluntary supplemental benefits.
• Paid time off: vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan with pre-tax or post-tax (Roth) contributions (must be 18 years of age to participate).
• Eligibility for Public Service Loan Forgiveness Program (PSLF).

Physical Requirements

• Lifting:
  • Heavy (45 lbs & over): Occasionally
  • Moderate (15-44 lbs): Frequently
  • Light (14 lbs & under): Continuously
• Carrying:
  • Heavy (45 lbs & over): Occasionally
  • Moderate (15-44 lbs): Frequently
  • Light (14 lbs & under): Frequently
• Pushing/Pulling: Frequently
• Reaching:
  • Above Shoulder: Frequently
  • At Shoulder: Continuously
  • Below Shoulder: Continuously
• Twisting: Continuously
• Bending: Frequently
• Kneeling/Crawling: Frequently
• Squatting: Frequently
• Climbing:
  • Stairs: Occasionally
  • Ladders: Occasionally
• Hearing: Frequently
• Vision:
  • Close: Continuously
  • Distant: Occasionally
  • Depth Perception: Frequently
  • Color Vision: Continuously
• Hands/Fingers:
  • Simple Grasping: Continuously
  • Fine Manipulation: Continuously
  • Repetitive Movements: Continuously
• Walking: Frequently
• Standing: Continuously
• Sitting: Never
• Speaking: Occasionally