Operations Associate - Eastland Mall

Primary Responsibilities

• Customer Service - Maneuvering around the store at a fast pace, assisting customers with questions and requests.
• Executes pricing and signing - Changing ticket prices and signing on merchandise across the store.
• Replenish and restock the store - Assisting sales floor peers and leaders by pulling and preparing merchandise to ensure availability.
• Receive and unload merchandise - Working with co-workers to unload a truck and prepare merchandise in the backroom.
• Backroom standards - Keeping the stockroom safe, clean, and organized.
• Omnichannel - Contributing to omni-channel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
• Merchandise strategy - Executing plans communicated by leadership on merchandise placement throughout the store.
• Participates in a learning environment - Absorbing new information from peers or training materials on merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplishments

• Results - Solve problems and make smart decisions that drive sales, profit, or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others.
• Ownership - Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes.
• Intensity - Proactively find ways to improve the customer experience; show confidence and courage to do what's right; take action with energy and urgency.

Requirements

At least 1-2 years of retail experience.

Qualifications

N/A

Skills

N/A

Benefits

• Medical/dental/vision insurance
• Term life insurance
• Paid vacation/holidays
• 401(k) with Company match
• Associate discount on JCPenney merchandise
• Eight paid holidays during the calendar year
• Additional compensation for working on designated holidays

Pay

USD $12.00/Hr - USD $15.00/Hr

Schedule

Early morning position

About JCPenney

JCPenney is the shopping destination for diverse, working American families. The Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.