Production Assistant

About the role

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

The Production Assistant is responsible for providing administrative and other clerical support to Loan Consultants or Branch Managers to assist in loan production.

Responsibilities

• Assists with inputting borrower information.
• Assists with managing active pipeline.
• Ensures all documentation is accounted for and properly completed/signed.
• Documents loan details for processing plan.
• Mails documents to client for signature.
• Ensures loan packages are complete before loan closing and all relevant parties have received paperwork necessary to close.
• Performs general clerical/ administrative duties.
• Collaborates with loan processor to ensure smooth transition of work.
• Communicates with clients as necessary.
• Maintains phone log of calls made and received by the Loan Consultant.

Requirements

• High School Diploma or Equivalent.
• 1-2 years administrative or clerical experience.
• Mortgage company experience preferred.
• Strong computer skills.
• Strong Microsoft Office Suite application skills.
• Strong interpersonal, oral and written communication skills.
• Ability to work independently in a fast-paced environment.
• Customer Service Orientation.

Qualifications

This position requires that the appropriate licensing has been acquired. Non-licensed employees may not engage in activities of a loan originator, including: communicating directly with borrowers about credit qualification or loan terms, including discussing pricing concessions or other transaction-specific terms or conditions.

Benefits

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Company Culture

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)