Medical Assistant

About the role

The Medical Assistant position at Harbor is a full-time role (40 hours per week) located in Toledo. The role involves patient care under the direction of medical leadership and/or a licensed health care professional.

Responsibilities

• Assists provider with patient care.
• Provides patient/family education.
• Affords assistance with medication prescriptions and testing procedures as directed by providers.
• May assume responsibilities of determining and responding to the needs of patients and visitors when they contact the practice.
• Answers and/or triages patient phone calls.
• Schedules patients' appointments.
• Affords support, education, and consultation to clients, families, and/or significant others.
• Monitors clients to identify and minimize effects of psychiatric symptoms.
• Provides education on self-management of symptoms to client, families, and/or significant others.
• Affords assistance in increasing social support skills and networks.
• Coordinates indicated evaluations and assessments by internal and/or external providers.
• Affords assistance in gaining access to essential community resources.

Requirements

• Completion of a Medical Assistant program through an accredited college or university.
• Previous experience in Mental Health preferred.
• CMA or RMA test eligible.
• CMA or RMA prior to employment preferred.
• Must be able to perform clinical and clerical duties as needed.
• Electronic Medical Records experience preferred.
• Must demonstrate excellent customer service skills and a strong commitment towards achieving customer/patient satisfaction.
• Must be proficient and accurate in data entry and be able to navigate through Microsoft Windows based applications.
• Must be able to communicate clearly and effectively with a variety of people and be a team player.
• When applicable, non-licensed staff will be required to complete 20 hours of CEUs every 24 months.
• BLS and NCI/CPI Certifications required within 90 days of employment.

Qualifications

• Must be able to perform clinical and clerical duties as needed.
• Electronic Medical Records experience preferred.
• Must demonstrate excellent customer service skills and a strong commitment towards achieving customer/patient satisfaction.
• Must be proficient and accurate in data entry and be able to navigate through Microsoft Windows based applications.
• Must be able to communicate clearly and effectively with a variety of people and be a team player.
• When applicable, non-licensed staff will be required to complete 20 hours of CEUs every 24 months.
• BLS and NCI/CPI Certifications required within 90 days of employment.

Skills

• Excellent customer service skills.
• Data entry proficiency.
• Effective communication skills.
• Ability to navigate Microsoft Windows based applications.
• Ability to perform clinical and clerical duties as needed.

Benefits

• Medical, dental, and vision coverage.
• Retail retirement plan with company match.
• Generous paid time off, sick time, and paid holidays.
• Tuition and professional license reimbursement programs.
• Clinical supervision hours offered.
• Opportunity to make a difference in your community.

Pay

Details regarding pay are not specified in this job posting.

Schedule

The schedule for this position is full-time (40 hours per week).