Product Tester

About the Role

Software Test Engineer role tests firmware updates on all Product devices and participates in all agile/scrum ceremonies. Maintains quality assurance standards and measures for information technology applications and services. Gathers and analyzes data in support of business cases, proposed projects, and system requirements.

Essential Duties and Responsibilities

• Conduct functional and certification type testing on an ongoing basis to ensure compliance and best of class performance of Smart Start products.
• Creates scenarios and variations in data to adequately perform testing.
• Functional, integration, regression, and release testing; submits errors and issues to development for correction, and retests once errors have been corrected.
• Reports test results and status as appropriate.
• Track defects and causal analyses to closure.
• Acts independently to review and certify test results of other analysts and testers.
• Reviews and provides feedback on requirements, design, or scope documents.
• Interacts with subject matter experts (SMEs) and development teams to identify and refine test requirements.

Minimum Qualifications

• Five years of software testing experience.
• Complete understanding of SDLC.
• Experience working in an Agile/Scrum development environment.
• Strong knowledge of software QA methodologies, tools, and processes.
• Familiarity with bug tracking tool like JIRA.
• Must know the differences between Black, White and Gray box testing.
• Task oriented and focused, with attention to detail and accuracy.
• Reliable with excellent interpersonal, coordination, and verbal/written communications skills.
• Ability to excel in a constantly changing environment.

Required Skills

• Ability to work on multiple projects and to prioritize accordingly.
• Ability to troubleshoot using common sense approaches and to determine root causes using process of elimination.
• Ability to work closely with R&D and IT, as needed, to establish test criteria and to validate pass/failure modes.
• Ability to follow complex technical direction and instructions.
• Ability to submit regular status and error reports that track the status of projects.
• Ability to work with Software Developers and understand Flowcharts and Use Cases.

Desired Skills

• Understand the styles and concepts of testing.
• Firmware testing is a plus.
• Familiar with automation testing tools.
• Python knowledge a plus.
• Knowledge of JIRA is a plus.

Benefits

• Comprehensive health plan including medical, dental, and vision coverage.
• 401(k)-retirement plan with generous company match.
• Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more.
• Positive work environments with work/life balance and professional growth.
• Mission-driven work making a global impact with local roots.
• Hands-on work experience with industry leading, innovative technology.

Pay & Schedule

Full-Time, Non-Exempt (Hourly). Schedule: Monday-Friday, 8am-5pm (In office).