Product Tester

This is a part-time contract position within the Telecom Services industry, located in New York, New York.

About the role

We are looking for a detail-oriented Product Tester to support quality validation efforts for payment-related applications. This role focuses on confirming that debit and credit card transaction workflows perform accurately across different testing environments. It is well suited to someone who enjoys hands-on testing, careful documentation, and close collaboration with technical teams to improve product performance and stability.

Responsibilities

• Perform hands-on testing of card payment scenarios to verify that debit and credit transactions process correctly in various environments.
• Review application behavior and compare outcomes against expected results to confirm functionality, consistency, and dependability.
• Record test execution details, outcomes, and observations in Jira so progress and issues are clearly tracked.
• Detect defects during testing, create clear issue reports, and provide the information needed for efficient investigation.
• Work with product and engineering teams to reproduce reported problems and support timely resolution efforts.
• Carry out manual quality assurance activities that help validate new features, updates, and overall user experience.
• Help maintain organized testing records that capture both successful results and failures for auditability and follow-up.

Requirements

• Experience or exposure to manual testing and general quality assurance practices.
• Familiarity with documenting defects and test outcomes in tools such as Jira.
• Understanding of how to evaluate application behavior against expected results.
• Ability to follow test steps carefully and identify inconsistencies in system performance.
• Strong written communication skills for creating clear, actionable defect reports.
• Comfort working collaboratively with cross-functional teams to troubleshoot issues.
• Exposure to Selenium, Zendesk, or similar testing and support tools is a plus.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in our company 401(k) plan.