Product Technician Level 3

Responsibilities

• Repairs with little guidance on all product types.
• Completes all repair types of entry level with additional skills requirements.
• Performs minor repair on top of surface of case pieces and tables.
• Performs solid color paper/side refinishes.
• Performs small corner damages that requires rebuild.
• Has general understanding of spray booth set up and use.
• Performs advance replacement part repairs.
• Communicates any maintenance of tools, parts and hardware needed as well as keeping repair area/shop clean.
• Helps to inspect damaged product and conveys if it can be repaired to like new conditions.
• Works with warehouse personnel on techniques of minor touch up on products during the inspection process.
• Documents and follows through on reoccurring product damages.
• Aids other technicians.
• Accurately reports situations that occur when repairs can not be completed.
• Must be able to assess damages to determine the most efficient way to repair them.
• Demonstrates the Company’s Core and Growth Values in the performance of all job functions.
• Complies with safety regulations and maintains clean and orderly work areas.
• Maintains proper safety usage of all products that are used within the department.

Qualifications

• High school diploma or equivalent.
• Ability to read and understand repair manuals and technical documents.
• Basic knowledge of furniture construction and repair techniques.
• Good hand-eye coordination and manual dexterity.
• Ability to lift and move heavy furniture.
• Valid driver’s license and reliable transportation.
• Experience working in a fast-paced environment.
• Excellent communication and interpersonal skills.

Skills

• Customer service orientation.
• Problem-solving skills.
• Attention to detail.
• Physical stamina and strength.
• Knowledge of basic furniture repair techniques.

Benefits

• Competitive salary.
• Health insurance coverage.
• Paid time off.
• Employee discounts on Ashley Furniture products.
• Professional development opportunities.
• Flexible work schedule.

Pay

• $20 - $25 per hour based on experience.

Schedule

• Variable schedule to fit store needs.