Product - Technical Product Manager

About the role

We are seeking a Technical Product Manager to lead the execution of high-impact system integrations across our platform. This role will focus on designing, delivering, and optimizing API-driven integrations with third-party systems and internal applications.

Responsibilities

• Define requirements and partner with engineering
• Translate business workflows and stakeholder needs into clear technical requirements, user stories, and acceptance criteria
• Partner with engineering on API design, data mapping, system interactions, and architecture decisions
• Leverage available tools (including AI-assisted workflows) to analyze API documentation, clarify requirements, and identify potential edge cases
• Drive integration delivery
• Own end-to-end delivery of assigned integrations from concept to production
• Write detailed technical PRDs for API-based integrations
• Define field-level data mappings and transformation logic
• Partner with engineering on authentication models (OAuth, SSO, token-based systems)
• Cover technical discovery sessions with integration partners
• Review partner API documentation and assess feasibility
• Define acceptance criteria and ensure integration quality before release
• Support post-launch issue triage and iteration
• Collaborate with internal stakeholders
• Partner with Aline’s Integration Services and Customer Success teams to support implementation, provide context and documentation, and assist with troubleshooting when needed
• Ensure integrations are well-documented and supportable for internal teams and customers
• Contribute to clear, structured documentation that supports both human teams and evolving internal tooling
• Occasionally engage with clients to gather requirements for new integration development or provide support during escalations

Qualifications

• 5+ years of product management or related experience in a SaaS environment
• Proven experience delivering integrations between software systems
• Strong understanding of REST APIs, webhooks, and data exchange models, including the ability to read and interpret API documentation
• Strong ability to translate business requirements into technical requirements
• Comfort using modern tooling (including AI-assisted workflows) to improve efficiency in documentation, analysis, and problem-solving
• Demonstrated ability to quickly learn new systems and technical concepts
• Experience writing detailed product and technical requirement documents
• Excellent written and verbal communication skills
• Experience in senior living, healthcare, or related industries
• Familiarity with SQL and ability to query data for analysis or troubleshooting
• Experience working with offshore and distributed development teams
• Experience in healthcare or healthcare interoperability (HL7, FHIR)
• Familiarity with authentication protocols (OAuth 2.0, SAML, etc.)