Product Manager - Technical

Overview

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings, and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Responsibilities

• Support Senior Product Manager across strategic operations workstreams.
  • Translate business priorities into clear technical product requirements, user stories, acceptance criteria, and delivery plans, leading scoping calls and producing crisp written outputs.
• Partner closely with Product, Engineering, Data Science, UX, and Client Success to define, prioritize, and deliver high-impact capabilities.
  • Drive execution across discovery, planning, development, testing, release, and post-launch iteration, taking end-to-end ownership of roadmap development projects from requirements through delivery, release readiness, and post-development documentation and enablement.
• Establish and maintain an intake and triage rhythm for enhancement requests and operational work, ensuring consistent capture of context, impact, dependencies, and recommended priority for leadership decisions.
  • Manage cross-functional alignment, dependencies, timelines, risks, and status reporting across multiple initiatives.
• Analyze data, client feedback, and market signals to inform product decisions and improve feature value.
  • Oversee product documentation, release notes, internal enablement materials, and stakeholder communications.
• Support client and internal team discussions to clarify requirements, validate use cases, and ensure successful adoption.
  • Use AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate outcomes, including communication drafting, data analysis, prompt engineering, and documentation.

Qualifications

• Minimum Qualifications:
  • 2+ years of Technical Product Management, Product Management, or technical project leadership experience at a software company.
• Experience working on data, AI, ecommerce, marketplace, pricing, or content optimization products preferred.

• Experience working closely with Engineering and Data Science teams on APIs, data workflows, analytics, or automation capabilities.

• Demonstrated ability to translate ambiguous requests into clear requirements (user stories, acceptance criteria, and documentation) and drive work to completion across cross-functional teams.

• Experience reading and interpreting API requirements and technical documentation (REST concepts, authentication patterns, payloads, and webhooks fundamentals).

Preferred Qualifications

• Bachelor's or Advanced degree in a related field.

• Experience with the Rithum for Brands (ChannelAdvisor) platform.

• Intrapreneurial/founder mindset.

• Experience with AI tooling for documentation, requirements gathering, and/or building solutions.

• Integration-heavy environment exposure (APIs, webhooks).

• Experience using tooling commonly associated with technical delivery and operations (JIRA, Notion, backlog tools, documentation tooling, and basic data analysis).

What It’s Like To Work At Rithum

• You will partner with the leading brands and retailers.

• Connect with passionate professionals who will help support your goals.

• Participate in an inclusive, welcoming work atmosphere.

• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.

• Receive industry-competitive compensation and total rewards benefits.

• We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic.

• We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic.

Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1.

• A 6% 401(k) match.

• A competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days.

• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave.

• Accident, critical illness, and hospital indemnity insurance.

• Pet insurance.

• Legal assistance and identity theft insurance plans.

• Life insurance 2x salary.

• Access to the Calm app and the Employee Assistance Program.

• $65/month Remote work stipend for internet.

• Culture and team-building activities.

• Tuition assistance.

• Career development opportunities.

• Charitable contribution match up to $250 per year.

Equal Opportunity Employer

• We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic.

• We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic.