Product Support Specialist

Job Summary

To gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory. Assist sales partners in project management and lead efforts in executing clinical trials and product conversions.

MAJOR RESPONSIBILITIES

• Ensure project implementation and completion while gaining hands-on exposure to all aspects of the Sales Representative position
• Lead, prioritize, and manage the workflow of product trials, conversions, and/or PV implementations
• Ensure overall goals and objectives of the customer are met by managing expectations and aligning appropriate resources
• Establish and maintain customer relationships to include conducting weekly team meetings with the state of business with both the customer and the sales reps
• Monitor project progress; communicate project status to sales teams, product teams and customers. Ensure follow up and resolution of issues is completed on a timely basis
• Collaborate and build effective relationships within assigned accounts as well as with internal partners (Field Sales Reps, Management, and Product divisions)

Minimum Requirements

• Bachelor’s degree and at least 2 years of sales or customer service-related experience OR High school diploma or equivalent and at least 4 years of sales or customer service-related experience
• Experience developing presentations for various audience levels
• Willing to travel for business purposes (within state and out of state)

PAY

The anticipated salary for this position is $65,000 annually. This role is bonus eligible.

BENEFITS

• Health insurance
• Life and disability
• 401(k) contributions
• Paid time off

SCHEDULE

Not specified