Product Support Representative

Qualifications

• Prior experience in the heavy equipment construction and/or agriculture industry.
• Previous sales experience is required.
• Strong independent work ethic.
• Able to work within a team environment to achieve individual as well as branch goals.
• Excellent customer service skills to develop and maintain good working relationships with all customers and co-workers.
• Clear and concise communications.
• A strong sense of urgency, managing time well.
• Proficient computer technology skills to utilize company-authorized software, internet, email, etc.

Responsibilities

• Assist customers by asking questions and listening carefully to their responses.
• Explain product performance, application, and benefits to customers.
• Resolve customer product issues.
• Address any customer complaints or concerns and come up with acceptable solutions.
• Successfully increase profit and productivity in parts and service market shares.

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account (Employer + Employee Contributions)
• Accident & Disease Insurance
• 401K Plan + Match
• Competitive Paid time off Policy
• Short/Long Term Disability
• Annual Reviews
• Bonus Incentive Plans

Schedule

Hours are flexible to accommodate the needs of the customer and the team.

Pay

$38,000 - $42,000 USD