Product Support Representative
Monroe Tractor & Implement Co. · Campbell, NY · 6 mo ago
Information Technology$40k–$55k/yrFull-time
Qualifications
- Prior experience in the heavy equipment construction and/or agriculture industry.
- Previous sales experience is required.
- Strong independent work ethic.
- Able to work within a team environment to achieve individual as well as branch goals.
- Excellent customer service skills to develop and maintain good working relationships with all customers and co-workers.
- Clear and concise communications.
- A strong sense of urgency, managing time well.
- Proficient computer technology skills to utilize company-authorized software, internet, email, etc.
Responsibilities
- Assist customers by asking questions and listening carefully to their responses.
- Explain product performance, application, and benefits to customers.
- Resolve customer product issues.
- Address any customer complaints or concerns and come up with acceptable solutions.
- Successfully increase profit and productivity in parts and service market shares.
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account (Employer + Employee Contributions)
- Accident & Disease Insurance
- 401K Plan + Match
- Competitive Paid time off Policy
- Short/Long Term Disability
- Annual Reviews
- Base Pay + Commission Plan
Pay
$40,000 - $55,000 USD
Schedule
Not specified
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Schedule
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