Product Support Coordinator A - Military Flight Controls Division - Dublin, GA

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century, the company has been enabling engineering breakthroughs that lead to a better tomorrow. At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

About the role

With general guidance in a team environment, responsible for performing a variety of product support duties of moderate scope and complexity while following and assisting in the development of procedures and processes in one or more of the following functions: raw stock, parts identification, shipping, receiving, stockroom, clean operations, etc.

Responsibilities

• Raw Stock
  • Receive incoming raw stock and verify material against documentation for identification and accuracy of quantity.
  • Load and unload trucks and move raw material to the proper location.
  • Identify and code raw material.
  • Report critical shortages and/or problems to appropriate organizations.
  • Issue jobs per schedule and update shop floor, MRP and other systems.
• Parts Identification
  • Identify parts using the proper identification methods and equipment indicated by the traveller and/or blueprint.
  • Layout exact dimensions and locations on the parts for identification markings.
• Shipping
  • Prepare parts and/or materials to assure safe handling for shipment including the completion of the necessary paperwork and shipping records.
  • Prepare packaging per specifications for shipment including computer input for necessary labels, forms and shipping records.
  • Interpret shipping instructions as referenced on company documents or customer specifications or standards related to preservation and packing.
  • Prepare stencils and mark shipments in a legible manner.
  • Prepare air bills, bills of lading and sales order forms for the carrier and company records.
  • Contact carriers for dispatching shipments, establishing rates or tracing follow-up information.
• Receiving
  • Receive shipments at receiving dock and forward materials to the appropriate team.
  • Weigh or count incoming/outbound parts or materials.
  • Perform data input to update system records and verify all documents for completeness and accuracy.
• Stockroom
  • Receive material, check and identify parts by type or part number.
  • Prepare parts for storage and place stock in proper location as directed.
  • Select parts from stock to fill orders according to parts lists.
  • Perform cycle inventory count.
  • Maintain, update and access necessary records utilizing a computer.
  • If applicable, execute some advanced Automated Storage & Retrieval System (ASRS) functions such as add requisition, release requisition, edit, fill shortage and delete requisition.
• Clean Operations
  • Using various cleaning and degreasing methods, clean and remove oil and contamination from parts and equipment according to proper procedures and specifications.
  • Assist in maintaining cleaning solutions in the equipment.
  • Oil parts to prevent rust and corrosion.
  • Observe all safety rules and regulations and maintain work area in a neat and orderly condition.

The essential functions have been provided as examples of the type of work performed by employees assigned to this job classification. The Company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

Qualifications

• Two years related product support experience or demonstrated ability to perform described position responsibilities.
• May be required to operate moving equipment and saw equipment and meet OSHA safety qualifications.
• May require forklift operator certificate.
• Good knowledge of computer terminal operations.
• Must demonstrate manual dexterity.
• Ability to perform basic mathematical calculations.
• Ability to read and understand related forms and specifications.
• May be required to lift up to 50 pounds.
• Must demonstrate effective verbal, written and interpersonal communication skills.
• Ability to work effectively with others and be a participative team player.
• This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.

Benefits

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay.
• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
• Career development and tuition reimbursement.
• Paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance at no cost.
• Supplemental benefit programs including identity protection, legal protection, and pet wellness at competitive rates.
• Paid Time Off and 13 Company-Paid Holidays.