Product Specialist - Technical Support for Mitutoyo Products - 100% Company Training Provided

What You'll Do

• Provide technical support on Mitutoyo products such as micrometers, calipers, dial indicators, gauge blocks, CMMs, vision systems, and surface roughness testers, to customers, distributors, and sales staff.
• Assist customers and internal teams with product applications, troubleshooting, and selecting the correct Mitutoyo product for their needs.
• Review new products and engineering updates from Japan to confirm accuracy and stay current with the latest product advancements.
• Conduct training sessions for sales support teams on new and existing Mitutoyo products.
• Communicate with other departments to stay aligned on new product releases and product improvements.
• Review catalogs and bulletins for accuracy in technical specifications.
• Represent Mitutoyo America Corporation at trade shows as needed.
• Maintain reference libraries of product manuals and assist staff or customers in obtaining product documentation.
• Create Knowledgebase articles and related documentation.
• Identify potential sales leads and forward them to the appropriate sales teams.

Skills You Need

• Strong written and verbal communication skills
• Customer-focused mindset
• Solid technical understanding and problem-solving skills
• A commitment to high-quality work

Qualifications

• Four-year degree or equivalent education
• Preferred: strong mechanical, electrical, math aptitude and computer skills
• Mechanical engineering experience is helpful

Work Environment

Office setting.

Physical Demands:

• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

Schedule

This is a full-time position. Monday – Friday 8:30AM – 5:00PM with 1-hour unpaid lunch.

Travel

Travel as needed to support Field Service and Sales.