Product Specialist - Material Processing

Responsibilities

• Build and maintain long-term partnerships with customers to deliver effective solutions.
• Aid the regional sales team with rental and demo support.
• Promote the sale of whole goods, parts, and services to maximize customer satisfaction.
• Collaborate with regional management on machine specifications and inventory planning.
• Document sales activities in CRM, including quotes, won/lost sales and rentals, and call reports.
• Lead and manage customer demonstrations alongside sales teams.
• Attend relevant OEM training programs to expand and maintain product knowledge.
• Conduct operational and technical training for customers and CEC personnel as required.
• Monitor and report on competitor products and market trends.
• Identify and communicate potential product opportunities within the assigned AOR.
• Track business opportunities through regular customer interaction.
• Engage with OEM representatives on quotes, machine demos, and market intelligence.
• Participate in regular calls/meetings with OEMs.
• Support and collaborate with the regional product support group with machine population data.
• Offer technical assistance to the local product support team as needed.
• Regularly communicate and engage with the mainline sales team to promote products within the AOR.

Requirements

• Bachelor’s degree or relevant industry experience.
• Minimum of 3 years’ experience in organics, waste, aggregate and forestry business segments.