Product Specialist, Machine Guidance
The Company
Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates.
Job Purpose
This role is responsible for providing domain knowledge supporting the product daily. You will be in a position between the client and the development team, helping the product manager make assertive decisions about the product. This role does not provide a routine day of work. Each day is a different day with different situations. You need to be ready to make decisions with long-term implications.
Job Duties and Responsibilities
- Support the product manager in prioritizing requests (features and bugs).
- Work with the support teams, global and regional, to adjust priorities.
- Work with the development team providing domain knowledge when necessary.
- Be a pre-sales representative, working with the sales group providing technical support for that group during the pre-sales process.
- Travel is a requirement. You will travel to different places with different levels of infrastructure.
Required Skills
- Bachelor’s degree in Engineering
- Strong written and verbal communication skills
- Experience in the mining industry
- 3+ years of domain knowledge
- Ability to analyze a situation technically and propose solutions
- Ability to act autonomously utilizing good decision making skills
Desired Skills
- Experience with machine guidance systems
- Broad knowledge of mining operations
- Computer network knowledge
- Database/SQL
- Understanding of Agile development methodologies
Diversity & Inclusion Commitment
We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.