Jobs · Management

Product Specialist & Customer Implementation Manager

ScanLab · Florida, United States · 3 wk ago
RemoteRemoteManagementFull-time
We need to output HTML fragment with sections: About the role? The posting includes "Position Summary" and "What You’ll Do", "What We’re Looking For", "Who You Are", "What Success Looks Like", "Compensation & Benefits", "Why Join Us?". Also location etc". Also location line at top: "Location: St. Petersburg, FL or Raleigh, NC preferred; open to remote for the right candidate". Also "Type: Full-Time Employee", "Reports To: Chief Innovation Officer". Those metadata should be folded into short

or dropped. We should not repeat job title as heading. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we need to map content accordingly. The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should use those exact headings if we have content. We need to decide which sections to include based on content present. We have location, type, reports to - can be a short paragraph. We have "About ScanLab" description - could be "About the role"? Actually "About ScanLab" is company description. Could be placed under "About the role"? Might be better to have "About the role" summarizing position summary. The "Position Summary" is essentially about the role. So we can put that under

About the role

with a

. Responsibilities: "What You’ll Do" list - use

  • . Requirements: "What We’re Looking For" includes Required and Preferred. Could split into Requirements (required) and Qualifications (preferred) or Skills. The instruction list includes Requirements, Qualifications, Skills. We can map Required to Requirements (

    Requirements

    ) with
      . Preferred could go under Qualifications or Skills. Perhaps Qualifications for preferred experience and education. Skills for abilities like presentation, communication etc. But we need to avoid thin sections. Maybe combine Required and Preferred into Requirements and Qualifications. We also have "Who You Are" - could be Skills or Qualities. Could be placed under Skills. "What Success Looks Like" maybe not a standard heading; could be omitted or placed under About the role? But we should preserve all substantive information. Could create a section "What Success Looks Like" but not in allowed headings list; but instruction says use those headings as examples, not exclusive? It says use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings for sections; we could also use other headings if needed? Safer to stick to those headings. We can incorporate success criteria into About the role or Responsibilities? Might be better to create a section "What Success Looks Like" as

      What Success Looks Like

      though not in list but maybe acceptable. However instruction: "use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples, not exhaustive. So we can use other headings as needed. But to be safe, we could map success to "About the role" or "Responsibilities". However success looks like is distinct; maybe we can put under "What Success Looks Like" as its own heading. Compensation & Benefits: we have "Compensation & Benefits" paragraph with base salary, bonus, PTO, health insurance, etc. So we can create

      Benefits

      with
        for benefits, and maybe Pay section for salary? The instruction includes Pay and Benefits separate. We have "Competitive base salary commensurate with experience" - that's pay info but it's vague (commensurate with experience) which we should not include as a heading if it's placeholder? Actually it's real but it's vague; instruction says never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does state compensation & benefits, but the pay is described as "Competitive base salary commensurate with experience". That's somewhat vague but it's still stating there is a base salary. It's not a specific number, but it's still stating there is a base salary. The instruction says never create Pay section unless posting actually states them. It does state compensation & benefits, but the pay is described as "Competitive base salary commensurate with experience". That is still a statement about pay, albeit not specific. I'd say we can include a Pay section with that sentence. However the instruction says never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", ...). So if we put Pay heading and then that sentence, it's filler/placeholder text. That would violate. So we should not create a Pay section if the content is just that vague phrase. Better to incorporate pay info into Benefits section or omit. Since we have benefits details, we can put all under Benefits heading. Schedule: not mentioned; we can omit. Thus sections: About the role (position summary), Responsibilities (What You’ll Do), Requirements (Required), Qualifications (Preferred), Skills (Who You Are + maybe some skills from Required), Benefits (Compensation & Benefits), Why Join Us? (maybe as a separate section). Also location paragraph. We must not include boilerplate like EEO etc. Not present. We must not include application instructions (How to Apply). Remove that. We must not include location line as heading; fold into short p. Let's craft. HTML:

        Location: St. Petersburg, FL or Raleigh, NC preferred; open to remote for the right candidate. Type: Full-Time Employee. Reports To: Chief Innovation Officer.

        About the role

        [Position Summary text]

        Responsibilities

        • ...

        Requirements

        • ...

        Qualifications

        • ...

        Skills

        • ...

        Benefits

        • Competitive base salary commensurate with experience
        • Performance-based bonus opportunity
        • Paid time off
        • Health insurance and other employee benefits
        • Opportunity to grow with an expanding healthcare technology company
        Maybe also include "Why Join Us?" as a section:

        Why Join Us?

        with paragraph. Check that we preserve all substantive information: need to include all bullet points from What You’ll Do, Required, Preferred, Who You Are, What Success Looks Like, Why Join Us?. We must not lose any. Let's extract content. Position Summary paragraph: "We’re looking for a Product Specialist & Implementation Manager who combines strong MRI and CT knowledge with a passion for teaching, problem-solving, and helping customers succeed. Working closely with our Chief Innovation Officer, this person will develop deep expertise in ScanLab and ImagingU and help translate our technology, imaging expertise, and learning methodology into successful customer programs. You will work directly with education and clinical customers to understand what they are trying to accomplish and help develop implementation plans that integrate ScanLab and ImagingU into their curricula, training, cross-training, and workforce-development programs. You will also serve as one of ScanLab’s primary product demonstration resources, bringing technical and imaging credibility to prospective customers, existing customers, strategic partners, and industry events. Over time, you will play an increasingly important role in helping us develop repeatable implementation methodologies, tools, and best practices that allow ScanLab to scale." That's the summary. Responsibilities (What You’ll Do) bullet list: - Develop deep expertise in ScanLab and ImagingU and serve as a trusted product and imaging resource - Work closely with the Chief Innovation Officer to translate customer goals into effective implementation, training, and learning plans - Help educational institutions and healthcare organizations integrate ScanLab and ImagingU into their curricula, training, cross-training, and workforce-development programs - Support customer implementations, including kickoffs, training, learner progress, and ongoing program development - Deliver compelling product demonstrations for prospective and existing customers and strategic partners - Partner with Sales and Account Management to provide deeper MRI/CT, product, and implementation expertise when needed - Help customers solve imaging and product-related problems and use performance data to improve learner outcomes - Capture customer insights, outcomes, and best practices and help develop repeatable implementation tools and methodologies with the Chief Innovation Officer - Represent ScanLab at customer meetings, conferences, trade shows, and other industry events Required (What We’re Looking For Required): - Significant professional experience in medical imaging with strong knowledge of both MRI and CT - Strong understanding of imaging workflows, technologist development, and clinical practice - Experience training, educating, coaching, or developing imaging professionals - Ability to communicate credibly with technologists, educators, clinical managers, imaging leaders, and enterprise stakeholders - Strong presentation, communication, organizational, and problem-solving skills - Comfortable learning and demonstrating technology and software platforms - Fluency in English - Ability to travel by plane and car for customer meetings, implementations, conferences, trade shows, and company events - Ability to work at a computer and stand at events or training sessions for extended periods Preferred: - Experience in both clinical and academic imaging environments - Experience developing or implementing imaging education, clinical training, or workforce-development programs - MRI and/or CT advanced certification - Experience with simulation, education technology, healthcare technology, or SaaS platforms - Experience supporting enterprise healthcare organizations or strategic industry partners - Fluency in one or more additional languages is a strong plus - Bachelor’s degree or equivalent professional experience Who You Are (bullet-ish paragraphs): - Has deep credibility in MRI and CT and enjoys sharing that expertise with others - Loves teaching, explaining, demonstrating, and helping people solve problems - Is curious about how customers work and what they are trying to accomplish - Can translate technical imaging concepts into practical solutions for customers - Is comfortable presenting to everyone from technologists and educators to healthcare executives and strategic partners - Enjoys being customer-facing and building trusted relationships - Is equally comfortable discussing imaging workflows and learning a new technology platform - Takes ownership and follows through - Can help build structure and processes while working in an environment that is still evolving - Collaborates well and is excited to build alongside a highly experienced product and imaging leader - Thrives in an entrepreneurial environment What Success Looks Like (paragraphs): - Customers have thoughtful, well-defined implementation plans built around what they are trying to accomplish - Education customers successfully integrate ScanLab and ImagingU into their curricula and learning programs - Clinical customers use ScanLab effectively within training, cross-training, competency, and workforce-development initiatives - Prospective customers receive credible, technically strong product demonstrations - Customers have access to deep MRI/CT expertise when they need it - Customer and learner insights consistently inform product and implementation improvements - ScanLab develops increasingly repeatable implementation methodologies, tools, and best practices - Over time, ScanLab develops greater capacity to deliver implementations and technical customer support without depending exclusively on the Chief Innovation Officer Why Join Us? paragraph: "You’ll join a small, collaborative team building technology that is changing how MRI and CT professionals develop and demonstrate clinical skills. This is an opportunity to combine your imaging expertise with technology, education, and customer impact and to help shape how ScanLab implements its platform as we grow across education, healthcare organizations, and strategic industry partners. You’ll work closely with ScanLab’s Chief Innovation Officer to develop deep expertise in the platform and help turn what we are learning with customers into a scalable approach to implementation and learning services." Now we need to map these to sections. We have About the role (position summary). Responsibilities (What You’ll Do

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