Product Specialist

About the role

We are looking for new Technical Content Developers for the Product Specialist and Technical Enablement Team. Ideal candidates should have a background in technical enablement, such as a Technical Sales Engineer, Technical Marketing Engineer, Professional Services Consultant, or a Technical Support Engineer. The role involves creating technical guidance for our customers, partners, and internal technical staff, and delivering content on our premier technical enablement platform, TechZone.

Responsibilities

• Create and maintain technical content for our customers, partners, and internal teams.
• Deliver technical enablement content to both internal and external audiences.
• Collaborate with colleagues, partners, and customers to build strong relationships.
• Learn and explain new technologies to practitioners who need to understand them.
• Present complex technical concepts to diverse audiences in compelling ways.
• Work with our technologies through hands-on work and explaining them to others.

Requirements

• Hands-on experience with IT tools, including hypervisor and cloud-based infrastructure platforms, and Windows and Linux operating systems.
• Knowledge and hands-on experience with a VDI solution such as Omnissa Horizon, Citrix, or Azure Virtual Desktop is preferred but optional.
• Familiarity with other solutions in the end-user computing space is a plus.
• Familiarity with Windows operating system and lifecycle management tools is a plus.
• Exposure to different infrastructure platforms and hypervisors is a plus.
• Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people.
• A strong desire to learn new things and present the knowledge gained to others.

Qualifications

• 3-5+ years of relevant experience in VDI solutions, product management, or technical marketing in the end-user computing software industry.
• Bachelor's Degree preferred, or equivalent combination of education and relevant professional experience.

Skills

• Technical Expertise
• Analytical Skills
• Communication Skills
• Customer-Focused

Benefits

• Competitive compensation
• Employee ownership
• Health insurance
• 401(k) with matching contributions
• Disability insurance
• Paid time off
• Growth opportunities

Pay

The typical base salary for this role is between USD 147,975.00 - 246,625.00 per year and it may be eligible for participation in a corporate bonus program. Actual compensation may vary based on geographic location, work experience, education, skill level, and other relevant factors.

Schedule

This position is available as a Hybrid or Remote role with 10-20% travel expectations.