Product Specialist

Responsibilities

• Greet customers in a prompt, friendly and professional manner.
• Provide professional product presentations to all customers.
• Offer and accompany customers on vehicle demonstration ride(s).
• Develop and prospect new business continuously.
• Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
• Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
• Schedule customer appointments daily.
• Aid customer during write up process ensuring it is a non-confrontational experience.
• Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
• Attend and actively participate in daily sales and training meetings.
• PRACTICE SKILLS DAILY INCLUDING CUSTOMER SERVICE AND INTERACTION, PRODUCT PRESENTATION, PRODUCT KNOWLEDGE AND PHONE COMMUNICATION.
• Maintain appearance and cleanliness of vehicle lot and showroom.
• Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.

Qualifications

• Typing – ability to type efficiently to enter accurate information into tracking system.
• Mathematics – ability to solve basic math calculations.
• Acceptable driving record and a valid driver's license in your state of residence.