Product Specialist - 26236 3 Locations

Sales Enablement & Client Demonstrations

Partner with Enverus Sales team members to support client-facing engagements and live product demonstrations.
Develop subject matter expertise in Tracts and Enverus Courthouse 3.0 functionality, workflows, and value propositions.
Clearly articulate the benefits, use cases, and differentiators of the joint solution to prospective clients.
Tailor demos based on client needs, workflows, and technical sophistication.

Client Feedback & Product Insights

Collect and synthesize feedback from client meetings, demos, and onboarding sessions.
Translate client needs, pain points, and feature requests into clear, actionable insights.
Provide regular feedback summaries to the VP/GM of Land & Title at Enverus and the CEO of Tracts.
Identify trends in client feedback to inform product roadmap priorities and enhancements.

Post-Sales Onboarding & Training

Serve as a primary point of contact for new joint clients during onboarding.
Conduct post-sale product training sessions to ensure effective adoption of the Tracts solution.
Partner with clients to align platform usage with their business workflows and objectives.
Proactively identify onboarding risks and address gaps to ensure a smooth customer experience.

Cross-Organization Coordination

Act as a liaison between Enverus Sales, Tracts leadership, and product teams.
Ensure alignment between sales messaging, product capabilities, and client expectations.
Communicate updates, client needs, and field insights to relevant stakeholders.
Support coordination of joint initiatives between Enverus and Tracts teams.

Process Improvement & Documentation

Identify opportunities to improve demo processes, onboarding workflows, and training materials.
Assist in the development of enablement resources, including demo scripts, training guides, and best practices.
Contribute to standardizing client onboarding and feedback collection processes.