Product Solutions Manager

Primary Responsibilities

• Own the end-to-end lifecycle of Enterprise and Wholesale B2B products, from concept through launch and ongoing optimization
• Identify market opportunities across the full B2B portfolio, including fiber-based solutions such as DIA, Metro-E, Wavelengths, Backhaul, Dark Fiber and custom connectivity
• Define product roadmaps aligned with company growth objectives and network capabilities
• Translate customer and market requirements into clear product definitions and pricing models and service specifications
• Conduct market research and competitive analysis
• Engage directly with enterprise customers, carriers, hyperscalers, and partners
• Support strategic customer engagements and RFP responses
• Develop business cases and pricing strategies
• Ensure products meet revenue and margin targets
• Monitor product performance and lifecycle health
• Serve as the primary liaison between Sales, Engineering, Operations, Marketing, and IT
• Lead product launches and sales enablement
• Act as a subject matter expert for complex deals
• Define service standards and SLAs
• Track KPIs and drive continuous improvement

Key Competencies

• Strategic thinking
• Techical and commercial acumen
• Customer-centric mindset
• Cross-functional leadership
• Data-driven decision making
• Excellent written and verbal communication

Even Better If You Have

• Experience supporting enterprise, carrier, and hyperscaler customers
• Knowledge of MEF standards and wholesale models
• Experience in B2B or B2B2B go-to-market
• Familiarity with fiber network planning, construction, and capacity planning
• Prior experience supporting RFPs and complex commercial negotiations

Working Conditions

• Conditions are typical of an office environment.
• Frequent walking, standing, sitting, stooping, kneeling, crouching, reaching, talking, listening.
• Strict adherence to proper safety protocols.
• This role requires up to 30% travel, including overnight, to support business needs.

Benefits

• Group health & dental insurance
• 401(k) program with company match
• Generous PTO program
• Company wellness program
• Employer-paid short- and long-term disability
• and much more!