Product Repair Technician

Description

Performance and merit increases are available as follows and are all performance/merit based.

Military certification in electronics is acceptable.

• Product Support/Repair-Depot is responsible for troubleshooting technical problems, diagnosing, analyzing and/or repairing products.
• Demonstrates basic knowledge of systems and products. Identifies basic system and product issues.
• Identifies need for escalation. Is entry level with limited experience. Develops skills in basic tasks, techniques and procedures within one skill area / process / method. Maintains appropriate licenses / training / certifications, as needed.
• Applies basic knowledge and skills to complete routine tasks consisting of prescribed steps.
• Has basic skills training in an analytical / scientific method or operational process area (e.g., material handling and management, logistics, manufacturing production).
• Works within clearly defined SOPs and / or scientific methods and adheres to quality guidelines.

Qualification & Skills

• Requires a High School diploma with an ASEE or AA desired, and 0-2 years of experience providing support in a biomedical discipline.
• Basic understanding of MAC and PC operating systems. Basic knowledge of networking.
• Basic knowledge of electronics.
• Flow cytometry experience desired.
• Working knowledge of data tracking systems such as SAP.
• Effective verbal and written communication skills. Effective listening skills. Ability to work as part of a team with moderate level of supervision.