Product Quality Manager H/F
SAGEMCOM · Dallas, TX · 6 days ago
EngineeringFull-time
Why join our Dallas R&D team?
Work on next generation residential gateways and Wi-Fi technologies deployed worldwide.
Be part of a global R&D organization with strong local ownership and decision-making.
Collaborate with hardware, RF, software, mechanical, and chipset partners.
See your designs go from concept to mass production.
Thrive in a fast-paced, innovative, and multicultural environment.
Profile
We are seeking a Product Quality Manager to join our R&D organization responsible for broadband products (Internet Gateways), operating in a global engineering environment with teams located in the US, France, and offshore development centers.
Main Responsibilities
- Deploy the Product Quality strategy across the entire product lifecycle:
- design
- development
- qualification
- validation
- industrialization
- Maintain, and proactively propose improvement of quality processes, standards, and governance frameworks.
- Define, track, and report quality plans, KPIs, and performance indicators.
Process Excellence & Continuous Improvement
- Proactively propose and lead improvements to quality methods, tools, and processes, supporting their modernization.
- Drive continuous improvement initiatives, coordinating action plans with project, R&D, and industrialization teams.
- Ensure rigorous application of problem-solving methodologies (5 Whys, 8D, structured root cause analysis).
Audits, Compliance & Product Release
- Plan and conduct internal and external audits to ensure compliance with defined processes and standards.
- Ensure product compliance with regulatory, customer, and internal requirements.
- Act as the quality authority for:
- product release approvals
- technical documentation and technical compliance / justification files
Regulatory Product Conformance
- Identify applicable regulatory requirements and support development teams before product launch.
- Build technical compliance files and prepare Declarations of Conformity.
- Clock with certification bodies (e.g., UL, FCC) to obtain product approvals.
PROFILE
- Education & Experience
- MS or PhD in Electrical Engineering, Electrical & Computer Engineering, or a related technical field from a recognized US or international university.
- 10+ years of industry experience in product quality, project quality, or quality management within complex engineering environments.
- Experience in broadband, networking, or embedded systems is a strong plus.
- Experience & Background
- Significant experience in Product Quality or Project Quality, ideally in an industrial environment such as:
- electronics
- telecommunications
- automotive
- energy
- Strong process-driven mindset and experience operating in complex development environments.
- Technical & Methodological Skills
- Solid knowledge of quality standards and continuous improvement methodologies, such as:
- ISO 9001
- ISO 14001
- ISO 27001
- Six Sigma / Lean
- Good understanding of product and software development lifecycles, such as:
- Agile methodologies
- V-model development
- Experience with quality KPIs, audits, and compliance management and release governance.
- Strong analytical skills to interpret regulations, standards, and their product impact.
- Soft Skills
- Strong analytical and problem-solving mindset.
- Demonstrates strong process rigor and process discipline.
- Natural leadership skills with the ability to engage and align multi-site, cross-functional teams.
- Strong communication skills, capable of influencing stakeholders at multiple levels.
- Autonomous, proactive, and capable of driving high-impact quality decisions.
- 401(k)
- Health Insurance
- Dental insurance
- Vision insurance
- Paid time off