Product & Partnership Operations Specialist
for each section heading.
We need to use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve all substantive info, not invent.
We need to remove boilerplate like cookie/navigation/legal/EEO etc. The "Intent And Function Of Job Descriptions" is boilerplate; remove.
Also "Special No hazardous or significantly unpleasant conditions (such as in a typical office).Additional hours, including Saturday/Sunday support, as required.Minimal Travel expectedLong duration of computer workstation usage." That's Working Conditions.
We need to format.
Let's extract content.
Compensation: "$70,000 - $75,000 (Based on Professional Experience)". That's Pay.
Location/hybrid: "This position is eligible for a hybrid work arrangement. Currently 5 days of on-site work per month are required." That's Schedule.
Purpose: "The Product & Partnership Operations Specialist plays a key operational role in supporting MDT’s Product Management and Strategic Partnerships functions. This position is responsible for organizing and maintaining product and partner information, responding to internal product inquiries, supporting internal enablement, and ensuring documentation, pricing references, and materials are accurate and accessible. This role focuses on operational excellence, clarity, and consistency—enabling Product Managers, Partnerships, Training, and other MDT teams to work more effectively and confidently. The role does not own product strategy or vendor relationships but instead supports this function by removing friction and administrative burden." That's About the role.
Duties & Responsibilities: list bullet points.
Let's extract each duty line:
- Serve as a primary point of contact for internal product-related inquiries, resolving questions using documentation or routing appropriately.
- Maintain a centralized product inventory, including product status, ownership, lifecycle stage, pricing references, and partner details.
- Maintain and update internal product documentation, including product overviews, capabilities, limitations, FAQs, and integration notes.
- Collect, organize, and distribute vendor and product materials such as release notes, updates, roadmaps, and security documentation.
- Maintain internal pricing reference documentation in coordination with Product and Partnerships teams.
- Prepare and distribute internal product updates and enablement materials to Sales, Client Success, and other MDT Teams.
- Support product launches by ensuring documentation and internal readiness materials are complete and accessible.
- Maintain templates, playbooks, and standardized documentation used by Product and Training teams.
- Tabulates and analyses client feedback.
- Maintain internal documentation and profiles for Premier Partners, Emerging Solutions, and other key partners.
- Track partner metadata, including contract timelines, renewal dates, revenue, product categories, adoption, and engagement status.
- Collect and organize information to support partner scorecards and internal partner reviews.
- Coordinate partner material updates and ensure internal teams have current and accurate information.
- Provide operational support to the Strategic Partnerships Manager related to partner onboarding and internal communication.
- Assist Strategic Partnerships Manager in event and promotion related partnership coordination including but not limited to session facilitation, conducting follow-up, obtaining presentation materials, etc.
- Work should be balanced at 75% of the time supporting product/training and 25% of the time supporting partnerships
- Ensure consistent communication of product and partner information across departments.
- Coordinate with Training to ensure training materials align with current product documentation.
- Support Product Managers by organizing materials for product reviews, portfolio discussions, and internal meetings.
- Help reduce ad hoc requests by maintaining organized, easy-to-access information repositories.
- Keeps work area clean, secure, and well maintained.
- Completes special projects as assigned
We need to put these in
- .
Education & Experience Requirements:
- High school graduate or equivalent.
- Two years of college training in business, or an equivalent amount of experience in operations and practices.
- B.S. in business related field or equivalent amount of experience (preferred).
- 2–5 years of experience in operations, product support, business operations, project coordination, or a related role.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and work across teams.
- Proficiency with common collaboration and documentation tools (e.g., Microsoft 365, SharePoint).
- Experience in fintech, credit unions, financial services, SaaS, or technology-focused organizations. (Preferred)
- Experience supporting product, partnerships, or enablement teams. (Preferred)
- Familiarity with basic product or vendor lifecycle concepts. (Preferred)
We need to decide if these go under Requirements or Qualifications or Skills. The instruction: Use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content.
"Education & Experience Requirements" likely goes under Requirements (or Qualifications). "Required Knowledge" maybe under Qualifications or Skills. Let's think.
Typically: Requirements = education/experience; Qualifications = preferred qualifications; Skills = skills.
But we have both required and preferred items. We can put required education/experience under Requirements, and preferred items under Qualifications. Skills could be things like organizational skills, communication, managing priorities, proficiency with tools. Those could go under Skills.
Let's parse:
Education & Experience Requirements (some are required, some preferred). We'll separate:
Required:
- High school graduate or equivalent.
- Two years of college training in business, or an equivalent amount of experience in operations and practices.
- 2–5 years of experience in operations, product support, business operations, project coordination, or a related role.
Preferred:
- B.S. in business related field or equivalent amount of experience (preferred).
- Experience in fintech, credit unions, financial services, SaaS, or technology-focused organizations. (Preferred)
- Experience supporting product, partnerships, or enablement teams. (Preferred)
- Familiarity with basic product or vendor lifecycle concepts. (Preferred)
Also "Strong organizational skills and attention to detail." etc could be Skills.
"Required Knowledge" section:
- Knowledge of financial industry.
- Extensive knowledge of the Symitar core system.
- Knowledge of software applications.
- Understanding of related programming languages and procedures.
That seems like Qualifications (knowledge). Could also be Skills but it's knowledge.
We'll create sections:
About the role
with purpose paragraph.
Responsibilities
with ul of duties.
Requirements
with ul of required education/experience.
Qualifications
with ul of preferred qualifications and required knowledge? Might combine.
But we have both preferred qualifications and required knowledge. Could split: Qualifications for preferred education/experience, Skills for skills, and maybe Knowledge as part of Qualifications.
Simplify: We'll have:
- Requirements: required education/experience (high school, two years college, 2-5 years experience).
- Qualifications: preferred qualifications (B.S., fintech experience, product/partnerships enablement experience, familiarity with product lifecycle) plus required knowledge (financial industry, Symitar core, software apps, programming languages).
- Skills: organizational skills, attention to detail, written/verbal communication, managing multiple priorities, proficiency with collaboration tools (Microsoft 365, SharePoint).
We'll also have Pay and Schedule sections.
Pay: compensation range.
Schedule: hybrid work arrangement, 5 days on-site per month.
We should not include Benefits section because none given.
We must not include empty sections.
Now produce HTML.
We need to ensure we don't repeat job title as heading.
We'll output:
About the role
... purpose paragraph ...
Responsibilities
- ...
...
Requirements
- High school graduate or equivalent.
- Two years of college training in business, or an equivalent amount of experience in operations and practices.
- 2–5 years of experience in operations, product support, business operations, project coordination, or a related role.
Qualifications
- B.S. in business related field or equivalent amount of experience (preferred).
- Experience in fintech, credit unions, financial services, SaaS, or technology-focused organizations. (Preferred)
- Experience supporting product, partnerships, or enablement teams. (Preferred)
- Familiarity with basic product or vendor lifecycle concepts. (Preferred)
- Knowledge of the financial industry.
- Extensive knowledge of the Symitar core system.
- Knowledge of software applications.
- Understanding of related programming languages and procedures.
Skills
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and work across teams.
- Proficiency with common collaboration and documentation tools (e.g., Microsoft 365, SharePoint).
Pay
$70,000 - $75,000 (Based on Professional Experience)
Schedule
This position is eligible for a hybrid work arrangement. Currently 5 days of on-site work per month are required.
Check for any leftover content: we omitted "Keeps work area clean, secure, and well maintained." and "Completes special projects as assigned" which are in duties; we included them? Let's verify duties list: we included "Keeps work area clean, secure, and well maintained." and "Completes special projects as assigned"? I didn't see them in the list above. I missed those two. Need to add them.
Add to duties:
- Keeps work area clean, secure, and well maintained.
- Completes special projects as assigned.
Also "Work should be balanced at 75% of the time supporting product/training and 25% of the time supporting partnerships" is a duty; we included that line.
Now ensure we didn't miss any duty: Let's re-evaluate the duties list from original:
Serve as a primary point of contact for internal product-related inquiries, resolving questions using documentation or routing appropriately.
Maintain a centralized product inventory, including product status, ownership, lifecycle stage, pricing references, and partner details.
Maintain and update internal product documentation, including product overviews, capabilities, limitations, FAQs, and integration notes.
Collect, organize, and distribute vendor and product materials such as release notes, updates, roadmaps, and security documentation.
Maintain internal pricing reference documentation in coordination with Product and Partnerships teams.
Prepare and distribute internal product updates and enablement materials to Sales, Client Success, and other MDT Teams.
Support product launches by ensuring documentation and internal readiness materials are complete and accessible.
Maintain templates, playbooks, and standardized documentation used by Product and Training teams.
Tabulates and analyses client feedback.
Maintain internal documentation and profiles for Premier Partners, Emerging Solutions, and other key partners.
Track partner metadata, including contract timelines, renewal dates, revenue, product categories, adoption, and engagement
for prose. We need to preserve all substantive info, not invent. We need to remove boilerplate like cookie/navigation/legal/EEO etc. The "Intent And Function Of Job Descriptions" is boilerplate; remove. Also "Special No hazardous or significantly unpleasant conditions (such as in a typical office).Additional hours, including Saturday/Sunday support, as required.Minimal Travel expectedLong duration of computer workstation usage." That's Working Conditions. We need to format. Let's extract content. Compensation: "$70,000 - $75,000 (Based on Professional Experience)". That's Pay. Location/hybrid: "This position is eligible for a hybrid work arrangement. Currently 5 days of on-site work per month are required." That's Schedule. Purpose: "The Product & Partnership Operations Specialist plays a key operational role in supporting MDT’s Product Management and Strategic Partnerships functions. This position is responsible for organizing and maintaining product and partner information, responding to internal product inquiries, supporting internal enablement, and ensuring documentation, pricing references, and materials are accurate and accessible. This role focuses on operational excellence, clarity, and consistency—enabling Product Managers, Partnerships, Training, and other MDT teams to work more effectively and confidently. The role does not own product strategy or vendor relationships but instead supports this function by removing friction and administrative burden." That's About the role. Duties & Responsibilities: list bullet points. Let's extract each duty line: - Serve as a primary point of contact for internal product-related inquiries, resolving questions using documentation or routing appropriately. - Maintain a centralized product inventory, including product status, ownership, lifecycle stage, pricing references, and partner details. - Maintain and update internal product documentation, including product overviews, capabilities, limitations, FAQs, and integration notes. - Collect, organize, and distribute vendor and product materials such as release notes, updates, roadmaps, and security documentation. - Maintain internal pricing reference documentation in coordination with Product and Partnerships teams. - Prepare and distribute internal product updates and enablement materials to Sales, Client Success, and other MDT Teams. - Support product launches by ensuring documentation and internal readiness materials are complete and accessible. - Maintain templates, playbooks, and standardized documentation used by Product and Training teams. - Tabulates and analyses client feedback. - Maintain internal documentation and profiles for Premier Partners, Emerging Solutions, and other key partners. - Track partner metadata, including contract timelines, renewal dates, revenue, product categories, adoption, and engagement status. - Collect and organize information to support partner scorecards and internal partner reviews. - Coordinate partner material updates and ensure internal teams have current and accurate information. - Provide operational support to the Strategic Partnerships Manager related to partner onboarding and internal communication. - Assist Strategic Partnerships Manager in event and promotion related partnership coordination including but not limited to session facilitation, conducting follow-up, obtaining presentation materials, etc. - Work should be balanced at 75% of the time supporting product/training and 25% of the time supporting partnerships - Ensure consistent communication of product and partner information across departments. - Coordinate with Training to ensure training materials align with current product documentation. - Support Product Managers by organizing materials for product reviews, portfolio discussions, and internal meetings. - Help reduce ad hoc requests by maintaining organized, easy-to-access information repositories. - Keeps work area clean, secure, and well maintained. - Completes special projects as assigned We need to put these in
- .
Education & Experience Requirements:
- High school graduate or equivalent.
- Two years of college training in business, or an equivalent amount of experience in operations and practices.
- B.S. in business related field or equivalent amount of experience (preferred).
- 2–5 years of experience in operations, product support, business operations, project coordination, or a related role.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and work across teams.
- Proficiency with common collaboration and documentation tools (e.g., Microsoft 365, SharePoint).
- Experience in fintech, credit unions, financial services, SaaS, or technology-focused organizations. (Preferred)
- Experience supporting product, partnerships, or enablement teams. (Preferred)
- Familiarity with basic product or vendor lifecycle concepts. (Preferred)
We need to decide if these go under Requirements or Qualifications or Skills. The instruction: Use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content.
"Education & Experience Requirements" likely goes under Requirements (or Qualifications). "Required Knowledge" maybe under Qualifications or Skills. Let's think.
Typically: Requirements = education/experience; Qualifications = preferred qualifications; Skills = skills.
But we have both required and preferred items. We can put required education/experience under Requirements, and preferred items under Qualifications. Skills could be things like organizational skills, communication, managing priorities, proficiency with tools. Those could go under Skills.
Let's parse:
Education & Experience Requirements (some are required, some preferred). We'll separate:
Required:
- High school graduate or equivalent.
- Two years of college training in business, or an equivalent amount of experience in operations and practices.
- 2–5 years of experience in operations, product support, business operations, project coordination, or a related role.
Preferred:
- B.S. in business related field or equivalent amount of experience (preferred).
- Experience in fintech, credit unions, financial services, SaaS, or technology-focused organizations. (Preferred)
- Experience supporting product, partnerships, or enablement teams. (Preferred)
- Familiarity with basic product or vendor lifecycle concepts. (Preferred)
Also "Strong organizational skills and attention to detail." etc could be Skills.
"Required Knowledge" section:
- Knowledge of financial industry.
- Extensive knowledge of the Symitar core system.
- Knowledge of software applications.
- Understanding of related programming languages and procedures.
That seems like Qualifications (knowledge). Could also be Skills but it's knowledge.
We'll create sections:
About the role
with purpose paragraph.Responsibilities
with ul of duties.Requirements
with ul of required education/experience.Qualifications
with ul of preferred qualifications and required knowledge? Might combine. But we have both preferred qualifications and required knowledge. Could split: Qualifications for preferred education/experience, Skills for skills, and maybe Knowledge as part of Qualifications. Simplify: We'll have: - Requirements: required education/experience (high school, two years college, 2-5 years experience). - Qualifications: preferred qualifications (B.S., fintech experience, product/partnerships enablement experience, familiarity with product lifecycle) plus required knowledge (financial industry, Symitar core, software apps, programming languages). - Skills: organizational skills, attention to detail, written/verbal communication, managing multiple priorities, proficiency with collaboration tools (Microsoft 365, SharePoint). We'll also have Pay and Schedule sections. Pay: compensation range. Schedule: hybrid work arrangement, 5 days on-site per month. We should not include Benefits section because none given. We must not include empty sections. Now produce HTML. We need to ensure we don't repeat job title as heading. We'll output:About the role
... purpose paragraph ...
Responsibilities
- ... ...
Requirements
- High school graduate or equivalent.
- Two years of college training in business, or an equivalent amount of experience in operations and practices.
- 2–5 years of experience in operations, product support, business operations, project coordination, or a related role.
Qualifications
- B.S. in business related field or equivalent amount of experience (preferred).
- Experience in fintech, credit unions, financial services, SaaS, or technology-focused organizations. (Preferred)
- Experience supporting product, partnerships, or enablement teams. (Preferred)
- Familiarity with basic product or vendor lifecycle concepts. (Preferred)
- Knowledge of the financial industry.
- Extensive knowledge of the Symitar core system.
- Knowledge of software applications.
- Understanding of related programming languages and procedures.
Skills
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and work across teams.
- Proficiency with common collaboration and documentation tools (e.g., Microsoft 365, SharePoint).
Pay
$70,000 - $75,000 (Based on Professional Experience)
Schedule
This position is eligible for a hybrid work arrangement. Currently 5 days of on-site work per month are required.
Check for any leftover content: we omitted "Keeps work area clean, secure, and well maintained." and "Completes special projects as assigned" which are in duties; we included them? Let's verify duties list: we included "Keeps work area clean, secure, and well maintained." and "Completes special projects as assigned"? I didn't see them in the list above. I missed those two. Need to add them. Add to duties: - Keeps work area clean, secure, and well maintained. - Completes special projects as assigned. Also "Work should be balanced at 75% of the time supporting product/training and 25% of the time supporting partnerships" is a duty; we included that line. Now ensure we didn't miss any duty: Let's re-evaluate the duties list from original: Serve as a primary point of contact for internal product-related inquiries, resolving questions using documentation or routing appropriately. Maintain a centralized product inventory, including product status, ownership, lifecycle stage, pricing references, and partner details. Maintain and update internal product documentation, including product overviews, capabilities, limitations, FAQs, and integration notes. Collect, organize, and distribute vendor and product materials such as release notes, updates, roadmaps, and security documentation. Maintain internal pricing reference documentation in coordination with Product and Partnerships teams. Prepare and distribute internal product updates and enablement materials to Sales, Client Success, and other MDT Teams. Support product launches by ensuring documentation and internal readiness materials are complete and accessible. Maintain templates, playbooks, and standardized documentation used by Product and Training teams. Tabulates and analyses client feedback. Maintain internal documentation and profiles for Premier Partners, Emerging Solutions, and other key partners. Track partner metadata, including contract timelines, renewal dates, revenue, product categories, adoption, and engagement