Product Owner, SMS, IQVIA Digital

Key Responsibilities

• Define and own the multi-year product vision and roadmap for HCP consent, preference, and subscription management across engagement channels, with primary ownership of SMS and email.
• Operate consent and preference management as platform services, ensuring consistent enforcement, scalability, auditability, and reuse across products, brands, and programs.
• Productize regulatory and carrier requirements (e.g., TCPA, CTIA/10DLC, GDPR, HIPAA) into standardized, reusable capabilities rather than one-off implementations.
• Own the full consent lifecycle including capture, renewal, revocation, suppression, audit logging, and reporting across SMS and email channels.
• Own the design and evolution of preference and subscription management frameworks, including preference centers, topic-level subscriptions, channel-level opt-ins, and suppression logic.
• Ensure HCP-facing preference experiences are clear, easy to manage, and consistently honored across all systems and touchpoints.
• Serve as the primary liaison between HCP Engagement and HCP Data teams, and other stakeholders, to align consent usage, data sourcing, eligibility rules, and downstream activation.
• Act as a guide and thought partner for teams sourcing or providing HCP data, helping them navigate consent constraints and compliant activation pathways.
• Lead end-to-end product lifecycle execution including discovery, requirements definition, backlog prioritization, delivery, launch, and optimization.
• Partner closely with Engineering, Legal, Privacy, and Marketing Operations to deliver resilient, scalable solutions aligned to governance standards.

Qualifications

• 5-8 years of experience in Product Management or Product Ownership roles
• Demonstrated ownership of consent, privacy, preference, or messaging platforms in regulated environments
• Strong understanding of SMS and email consent requirements and global privacy frameworks
• Proven ability to translate regulatory and data requirements into scalable product solutions

Pay

The potential base pay range for this role, when annualized, is $87,000.00 - $217,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).

Schedule

Home-based

Benefits

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.

Culture

At IQVIA, culture is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.