Product Owner Senior

About the role

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a Product Owner to support a large-scale Agile Release Train (ART) focused on loan origination platforms and enterprise data solutions supporting Real Estate and Mortgage operations. This role will partner closely with business stakeholders, IT teams, and developers to prioritize and deliver features, manage team backlogs, support release activities, and ensure successful outcomes aligned with business objectives. The ideal candidate is a collaborative leader who can quickly learn complex platforms, effectively communicate with stakeholders, drive delivery commitments, and help teams overcome obstacles to deliver value.

Responsibilities

• Accountable for communicating and driving the vision and strategy effectively to key stakeholders and Bank agile team members.
• Ensures delivery of quality product and member experience solutions through collaboration with stakeholders to determine business needs.
• Responsible for working closely with the Team-of-Teams Lead to assist in clarifying and driving alignment on the business strategy, goals, and objectives.
• Translates this understanding into a clear vision for the Bank agile team to inform the creation and prioritization of the Bank agile team's backlog of work.
• Partner with Team-of-Teams Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs.
• Anticipate and solve complex issues using a data-driven approach to decision making including allocating funds and developing and tracking Objectives and Key Results (OKRs) that drive Bank product success.
• Delivers against Bank agile team level OKRs.
• Act as 'voice of the end-user'.
• Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace.
• Own Bank agile team backlog (grooming, prioritization, and refinement).
• Responsible for maintaining a groomed backlog of user stories; works with the Agile Bank agile team to estimate story size and