Product Owner (Remote in CA)

About the role

Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades.

Responsibilities

• Partner with the product manager to execute roadmap for AP integration, wire transfer and transactional banking capabilities by translating featured priorities into actionable backlog items, technical requirements dependencies and delivery plans aligned with enterprise OKRS, regulatory expectations, security standards, customer connectivity needs and platform strategy.
• Partner with business, operations, compliance, treasury, client-facing teams, and technology stakeholders to understand business goals and client needs.
• Translate business problems and client integration into clear product requirements, user stories, workflows, and acceptance criteria.
• Engages customer and team members in discussion to gather feedback, build understanding, and support delivery goals.
• Communicate delivery progress, risks and tradeoffs to executives, stakeholders, and technical teams.
• Collaborate closely with engineering, product manager, architecture, security, and operations teams to deliver scalable, secure, reliable, and well documented API-based banking capabilities that align with customer integration needs and enterprise platform standards.
• Support customers, partners, or internal consumers by helping clarify API capabilities, integration flows, documentation needs, and implementation constraints.
• Understand dependencies across core banking systems, payment platforms, wire systems, middleware, vendors, and enterprise applications.
• Wire and Transactional Systems Support product capabilities related to wire transfers, transaction initiation, transaction status, approvals, posting, settlement, reconciliation, notifications, and exception handling.
• Help prioritize enhancements that improve transaction visibility, processing accuracy, resiliency, compliance, and customer experience.
• Create, maintain, prioritize, and refine the product backlog, including features, user stories, defects, technical enablers, production issues, and technical debt.
• Decompose features items into actionable user stories with clear, testable acceptance criteria.
• Partner with product managers, Scrum Masters, engineers, analysts, QA, and operations teams during sprint planning, backlog refinement, and Program Increment planning.
• Own feature delivery from discovery through requirements, development, testing, acceptance, release, production validation, and post-release feedback.
• Represent customer and partner integration needs during product planning and technical discussions.
• Gather feedback from API consumers, implementation teams, support teams, and business stakeholders to continuously improve API usability and product capability.
• Communicate complex technical topics in a clear, practical way to both technical and nontechnical audiences.
• Monitor vendors release calendars, technical changes, release notes, enhancements, defects, and new platform capabilities.
• Assess vendor or platform changes for business, operational, technical, compliance, and integration impacts.
• Ensure product documentation, API documentation, release notes, support guides, operational procedures, and user guides are maintained.
• Support incident, defect, vulnerability, and production issue triage related to APIs, transaction processing, payment flow, and customer connectivity; ensuring change management, release communication and remediation processes are followed based on severity, risk and business impact.

Qualifications

• Bachelor’s degree in information systems, computer science, or a related field.
• 4+ years of experience as a Product Owner, Technical Product Owner, Business Analyst, Product Analyst, or similar role in an Agile environment.
• Experience working with highly technical software engineering teams building APIs, integrations, transactional systems, or enterprise platforms.
• Familiarity with REST APIs, API contracts, endpoints, request/response structures, JSON, authentication/authorization concepts, error handling, status codes, versioning, and API documentation.
• Experience translating business and client needs into technical requirements, user stories, process flows, and testable acceptance criteria.
• Strong understanding of transactional workflows, including transaction initiation, validation, approval, status tracking, exception handling, reconciliation, and auditability.
• Ability to communicate technical concepts to business stakeholders and business context to technical teams.
• Experience with Jira, Azure DevOps, or similar backlog and product management tools.
• Strong analytical, prioritization, problem-solving, and stakeholder management skills.

Skills

• Experience in banking, payments, wire transfers, ACH, real-time payments.
• Experience with API tools such as Bruno, Postman, API documentation platforms, or developer portals.
• Familiarity with AI -enabled tools that support product discovery, documentation, analysis, or delivery workflow.
• Familiarity with security, compliance, and control concepts such as encryption, token-based authentication, audit logs, fraud controls, maker-checker workflows, and role-based access.
• Experience supporting external customer integrations, partner integrations, or developer-facing API products.
• Certifications such as CSPO, SAFe POPM, PSPO.

Pay

$112,400.00 - $149,800.00 Annually