Product Owner (Remote)

About the role

The Product Owner works closely with their software development team and business stakeholders to support the planning, prioritization, and execution of software development projects. This role emphasizes learning and growth, enabling the PO to develop a strong understanding of product development processes, team dynamics, and the impact of their software domain on the broader business.

Responsibilities

• Own and maintain the backlog in Azure DevOps (ADO), developing a foundational understanding of all active work items.
• Interpret stakeholder and organizational needs, translating them into concise work items for the development team (bugs, PBIs, features, and research spikes).
• Understand and explain the ‘what’ and ‘why’ behind work items to participate in refinement and sizing during team discussions.
• Actively improve product knowledge by seeking insights into how the business utilizes and integrates its systems.
• Develop a strong working relationship with technical-BA and dev team to close any gaps on the technical side.
• Collaborate with team members to prioritize and organize the backlog for transparency and timely completion of valuable work items.
• Support the development of a product roadmap by contributing to priority-setting and vision discussions.
• Test completed items to ensure quality and compliance with Acceptance Criteria and assist in coordinating smooth releases with stakeholders.
• Troubleshoot bugs and respond to inquiries from stakeholders, escalating when necessary.
• Attend daily and weekly development meetings, adhering to the team’s working agreement and contributing constructively.

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Remote Work Qualifications

• Access to a reliable and secure high-speed internet connection (cable or fiber preferred, at least 75mbps download/10mbps upload).
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free, with strong wireless or wired Ethernet connection (wired preferred).
• A valid, physical address (no PO Boxes).
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residency in one of the following states: AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY.

H-1B Visa Sponsorship not available; W2 employment only.

Qualifications

• Experience working with agile methodologies, software development processes, or project management preferred.
• Demonstrated ability to learn and apply new concepts in a team-oriented environment.

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Skills

• Strong analytical and problem-solving skills with a willingness to seek guidance when addressing complex issues.
• Competent verbal and written communication skills; able to convey concepts effectively to team members and stakeholders.
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.
• Adaptability to learn and grow in a fast-paced environment, with an eagerness to embrace feedback and new challenges.

Benefits

• Medical, vision, and dental coverage
• Paid time off (PTO)
• Paid maternity and parental leave
• Life insurance and disability coverage
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness incentives
• Company discounts
• AT&T & Verizon discounts
• Bonus opportunities
• Accident and critical illness insurance
• Adoption assistance (available at HQ locations only)
• On-site fitness centers (at HQ locations)
• Dog-friendly offices (at HQ locations)