Product Owner - NC

Location: Charlotte, NC | Work Arrangement: Hybrid (3 Days Onsite Required) | Contract Length: 6 Months (with strong desire to extend and/or convert to FTE)

About the Role

In this contingent resource assignment, you will serve as a senior Product Management leader responsible for defining, scaling, and operating the enterprise Observe-to-Agent (O2A) Platform. This strategic AI-powered capability converts video-based process observations into executable agentic workflows and automation solutions. The role sits at the intersection of Artificial Intelligence, Automation Engineering, Process Intelligence, and Enterprise Transformation.

The Product Owner will define long-term strategy, roadmap priorities, governance requirements, adoption plans, and operating models that support enterprise-wide automation acceleration. You will partner with executive leadership, Data Science, AI Engineering, Platform Engineering, COO Technology, and business stakeholders to enable innovative AI-powered automation capabilities across the enterprise.

Requirements

• 7+ years of Product Management experience
• Experience leading enterprise-scale AI, automation, or digital transformation products
• Strong understanding of Generative AI, Agentic AI, Multimodal AI, and Automation Platforms
• Experience developing product strategy, roadmaps, and multi-release delivery plans
• Proven ability to influence senior leadership and drive enterprise-wide technology initiatives

Plusses

• Product ownership of AI-enabled platforms
• Agentic AI architecture experience
• Process mining or process intelligence experience
• Automation engineering experience
• Large enterprise transformation experience
• Financial Services experience

Responsibilities

Product Strategy & Vision

• Own the long-term vision, strategy, and roadmap for the Observe-to-Agent platform
• Define enterprise-scale operating models supporting Observe capability adoption
• Establish strategic direction for:
  • Video-to-Code Automation
  • Agent Creation Pipelines
  • Process Intelligence
  • Agentic Workflow Generation
• Align roadmap priorities with enterprise transformation objectives

Enterprise Capability Ownership

• Define and scale enterprise Observe and Agentic capabilities
• Drive adoption across multiple lines of business
• Develop reusable enterprise patterns for:
  • Process Capture
  • Automation Discovery
  • Agent Development
  • Workflow Translation
• Manage capability maturity and business value realization

AI & Automation Product Management

• Lead product strategy for:
  • Multimodal AI
  • Agentic AI
  • Large Action Models
  • Generative AI Solutions
  • Workflow Automation
• Define requirements for:
  • Semantic Understanding
  • Ontology Generation
  • Knowledge Graphs
  • Workflow Automation Engines
  • Structured Insight Extraction
• Evaluate emerging AI technologies and integration opportunities

Observe-to-Agent Value Stream Management

• Partner with COO Technology and SkanAI teams
• Define the end-to-end transformation value stream:
  • Observe
  • Analyze
  • Optimize
  • Run
• Ensure seamless transitions between process capture, insights generation, and automation execution

Governance, Risk & Compliance

• Define enterprise governance standards for AI-enabled solutions
• Establish controls for:
  • PII Redaction
  • Safe AI Usage
  • Model Governance
  • Compliance Monitoring
  • Change Management
• Implement guardrails supporting responsible AI deployment

Cross-Functional Leadership

• Lead collaboration across:
  • Product Teams
  • Data Science Teams
  • AI Engineering Teams
  • Platform Engineering Teams
  • Business SMEs
  • Skan Configurators
• Drive alignment between technical and business stakeholders
• Prioritize enterprise delivery objectives

Product Delivery Oversight

• Support delivery of capabilities including:
  • Multimodal Ingestion
  • SOP Generation
  • Semantic Graph Construction
  • Workflow Translation
  • Agent Execution Validation
  • Multi-Agent Orchestration
  • Process Intelligence
  • Automation Discovery

Enterprise Change Leadership

• Develop onboarding and adoption strategies
• Establish release management and change governance frameworks
• Partner with operational teams to identify automation opportunities
• Help translate manual processes into enterprise automation patterns

Pay

$59 - $63 per hour

Benefits

As a contingent worker through Everforth Apex, you will have access to supplemental benefits, including:

• Medical, dental, vision, life, and disability insurance plans
• Employee Stock Purchase Program (ESPP)
• 401K program with company match after 12 months of tenure
• Health Savings Account (HSA) on the HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program
• Access to certification prep, technical and leadership courses/books/seminars (after 6+ months of tenure)
• Certification discounts and association perks (e.g., CompTIA, IIBA)
• Dedicated customer service team for benefits and resources
• Access to a certified Career Coach