Product Owner, Hospital/Provider Revenue Cycle (Remote) (USC or GC req'd)

About Us

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.

Job Summary

The Product Owner is responsible for guiding the development of our technology product suite as well as supporting the CorroHealth enterprise through its ongoing Transformation Initiatives. The Product Owner works with architects and development teams to ensure that business, quality, and functional goals are met with each product release. The Product Owner is responsible for translating the product vision into actionable tasks and is responsible for the usability, quality, and delivery of these products and features. The Product Owner can effectively coordinate with both engineering and business team stakeholders and is ultimately responsible for representing the needs of the end-user.

Essential Duties And Responsibilities

• Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.
• This is a remote position.
• Sadly, we are on high alert for scams, imposters and application fraud. We employ comprehensive screening and verification methods. Any attempt at application fraud or misrepresentation will be identified and lead to immediate removal from consideration.

Essential Job Functions

• Product Owner, Hospital/Provider Revenue Cycle
• Collaborate with product architect, business stakeholders, and client stakeholders to translate business requirements into user stories for the development teams to implement
• Develop and maintain an appropriately prioritized backlog of user stories for implementation
• Work with project managers and technical leads to determine scope and priorities for product development cycles
• Work with development teams to ensure that they understand the vision for the product
• Develop appropriately detailed specifications for product features, so the development teams clearly understand them
• Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency
• Act as an ambassador for the product internally and externally, and as the primary technical contact for queries related to the product
• Collaborate with Information Technology and Application Development teams within CorroHealth regarding the ongoing roll-out of Agile throughout the enterprise, and provide feedback on proposed initiatives
• Provide counsel to the corporate Enterprise CAB regarding product ordering and grooming
• Absorb and share the methodology of grooming a product backlog
• Attend meetings and conference calls related to organizational Agile transformation and provide feedback, guidance, and support where requested by Enterprise CAB management

Education

• Bachelor’s or Master’s Degree, or equivalent experience

Experience

• 3+ years of experience as a Product Owner or Business/Data Analyst in a high-volume business environment
• 3 + years Agile business process and workflow experience
• 5+ years of experience managing hospital/physician’s revenue cycle
• Experience with AI integration into Revenue Cycle Management software solutions
• Experience with UI Path and Robotic Process Automation
• Experience in a client-facing role, demonstrating leadership skills required
• Experience working in a professional office environment; working with all levels of management required
• Experience working in a matrixed organization
• Ability to work in a fast-paced environment
• Excellent presentation and communication skills
• Ability to meet deadlines, as established by the client and senior management, and manage and prioritize tasks for others and self
• Expertise in all Microsoft Office Suite products
• Knowledge of Azure DevOps
• Knowledge of Microsoft Decision Engine Functionality

Knowledge, Skills, and Abilities

• Strong, practical verbal and written communication skills
• Strong interpersonal skills
• Detail-oriented and strong organizational skills
• Excellent decision-making, analytical, and problem-solving skills
• Ability to communicate clearly with visitors, management, clients, potential clients
• Good computer skills, including strong skills in Excel, Outlook, Word and PowerPoint
• Ability to navigate easily between internet, intranet, and several proprietary systems in gathering and relaying information
• Able to manage time, develop and set company accomplished goals
• Must be comfortable in the presence of senior management and executives
• Must be comfortable in the presence of clients
• Must be a fast learner and technically inclined

Physical Demands

• Regular eye-hand coordination and manual dexterity is required to operate office equipment
• The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required
• Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines
• Absolutely no lifting or moving of material weighing more than 20 lbs