Product Operations Technical Specialist, Air Defense

About the role

The Product Operations Technical Specialist on the Air Defense team at Anduril Industries is responsible for maintaining the health of deployed air defense technology. Key responsibilities include identifying, triaging, troubleshooting, and escalating incidents affecting the health and performance of deployed air defense assets. The role also involves conducting root cause analysis of incidents, analyzing data to support decision-making, and collaborating with cross-functional teams to sustain and modernize the fleet.

Responsibilities

• Identify, triage, troubleshoot, and escalate incidents affecting the health and performance of deployed air defense assets to expeditious resolution.
• Initiate root cause analysis of specific incidents and produce trend analyses of aggregated incident data to facilitate follow-on investigation and root cause corrective action (RCCA).
• Identify, record, analyze, and communicate data and trends relevant to the health and performance of assets to facilitate decision-making by cross-functional stakeholders.
• Collaborate with various cross-functional teams to continuously sustain and modernize the fleet of deployed systems through proactive hardware and software maintenance and upgrades.
• Execute project work focused on enhancing the scalability of fleet sustainment processes and infrastructure.

Requirements

• Self-starter with a record of high achievement in multiple domains.
• Ability to communicate and coordinate technical and non-technical efforts across various business, engineering, and sustainment functions, influencing decision-making, resource allocation, and operational planning.
• Excellent written, visual, and verbal communication skills.
• Eligible to obtain and maintain an active U.S. Secret security clearance.
• Willingness to work non-standard hours and weekends as needed.

Preferred Qualifications

• Bachelor's degree in a STEM field and/or previous technical work experience.
• Experience with Linux Command Line Interface (CLI).
• Experience in government agency, military, defense, consulting, or manufacturing sectors.

Pay

US Salary Range: $98,000 - $148,000 USD

Schedule

Non-standard hours and weekends as needed.