Product Operations Manager - Monetization, Copilot and Core Experiences

Responsibilities

• Support annual, quarterly, and monthly planning processes.
• Translate leadership priorities into actionable plans, milestones, and delivery frameworks.
• Drive alignment across teams on objectives, dependencies, risks, and execution plans.
• Help maintain visibility into major initiatives, roadmaps, and commitments.
• Design and operate business reviews, planning forums, product reviews, and operating cadences.
• Ensure decisions, action items, and follow-up activities are tracked and executed.
• Continuously improve operational processes to increase velocity and clarity.
• Partner with Product, Engineering, Sales, Marketing, Finance, and partner organizations.
• Facilitate decision-making and drive resolution of dependencies and issues.
• Build trusted relationships that improve organizational effectiveness and execution consistency.
• Create executive-ready presentations, reviews, memos, and recommendations.
• Synthesize complex information into clear options and actionable insights.
• Communicate status, tradeoffs, risks, and priorities to senior stakeholders.
• Develop scalable tools, templates, governance models, and documentation.
• Improve organizational processes and reduce operational friction.
• Drive adoption of systems and best practices that improve transparency and accountability.
• Champion the use of AI technologies to improve organizational effectiveness, accelerate decision-making, reduce operational overhead, and scale business processes.
• Identify, evaluate, and implement AI-powered solutions across planning, reporting, knowledge management, communications, governance, and business operations.
• Partner with Product, Engineering, Data Science, and Design teams to operationalize AI-first ways of working and drive adoption of emerging tools and capabilities.

Qualifications

• Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in Product Operations, Business Management, Program Management, Strategy, Consulting, Product Management, or related functions.
• OR equivalent experience.
• Experience leveraging AI, automation, or emerging technologies to improve business processes, operational efficiency, decision-making, and organizational effectiveness.
• Experience leading complex cross-functional initiatives without direct authority.
• Solid analytical and problem-solving skills with the ability to use data to influence decisions.
• Experience communicating effectively across written and verbal channels, including creating high-impact content and presentations for senior leaders.
• Experience leading initiatives in complex, fast-paced environments with evolving priorities and requirements.