Product Operations Manager

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations to harness IoT data to develop actionable insights and improve their physical operations. We help improve the safety, efficiency, and sustainability of industries representing over 40% of global GDP, including agriculture, construction, field services, transportation, and manufacturing. Our team shapes product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a recently public company, you’ll have the autonomy and support to make a lasting impact.

About the role

Samsara’s Product Operations team is looking for a hands-on builder to help Product and Engineering teams make faster, better decisions using customer and product data. You will work closely with R&D leaders to turn ambiguous questions into rigorous analyses, repeatable workflows, and internal tools. This role involves investigating customer workflows, analyzing support tickets and conversations, and building dashboards to help product managers and engineers understand adoption and pain points. This is an individual-contributor role for someone who can build and ship solutions without needing a technical background, though you should be comfortable using modern AI and development tools to move beyond prototypes.

This is a remote position open to candidates based in the United States and Canada.

You should apply if

• You want to impact industries that run our world, ensuring safety, efficiency, and sustainability.
• You are the architect of your own career and thrive in a hyper-growth environment with opportunities for rapid development.
• You’re energized by our vision to digitize large sectors of the global economy and bring creative, ambitious ideas to our customers.
• You want to work with a high-caliber team that wins, celebrates, and supports one another.

Responsibilities

• Build and ship internal data and AI products that help Product and Engineering teams understand product usage, customer friction, and high-impact opportunities.
• Analyze large volumes of structured and unstructured data—including product telemetry, support tickets, customer conversations, feature requests, surveys, and product metadata—to identify patterns.
• Turn one-time analyses into reliable, repeatable tools and workflows with clear data definitions, quality checks, documentation, and feedback loops.
• Translate complex findings into clear, decision-ready recommendations while preserving evidence and methodology.
• Own projects end-to-end: scope the problem, identify and connect the right data, build the first version, launch it, measure adoption and quality, and iterate.
• Use AI-assisted development tools thoughtfully, checking outputs, debugging failures, and applying sound judgment.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally.

Requirements

• 1–5 years of professional experience in product operations, data or product analytics, business operations, consulting, technical product management, or similar roles where you solved ambiguous problems with data and technology.
• A demonstrated record of building and shipping useful tools, applications, dashboards, automations, data products, or repeatable analytical workflows for real users.
• Experience structuring and analyzing messy or large datasets, validating results, and explaining what the analysis does and does not prove.
• Strong product and customer judgment: you start with the user problem and business outcome, not the technology.
• Clear written and verbal communication, able to explain technical or analytical work to non-technical partners without losing important details.
• High ownership, curiosity, and attention to detail; comfortable learning quickly, asking sharp questions, forming a point of view, and iterating through ambiguity.

Qualifications

• Experience in a B2B technology company or working closely with Product and Engineering teams.
• Experience in Product Operations functions, such as defining and tracking product roadmaps, feature requests, and bringing the voice of the customer into product conversations.

Pay

Annual base salary range: $106,802.50—$179,500 USD. This role is also eligible for an initial RSU grant with no vesting cliff and ongoing refresh opportunities tied to performance, subject to plan terms and conditions.

Benefits

At Samsara, we offer above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity in a high-growth public company. Our benefits include:

• A flexible, employee-led remote model.
• A professional development stipend.
• Comprehensive health and parental leave plans.
• Opportunities for rapid career development and mastery in a hyper-growth environment.

Schedule

Flexible working model catering to diverse needs. Offices are open for those who prefer in-person work, and remote work is supported where it aligns with operational requirements. Some roles may require proximity to an office or specific geographic area for collaboration or resource access.