Product Operations Manager (AI Recruiting Agent)

Why Join Us

• Build real, production AI agents used by real users
• High ownership and impact
• Work at the intersection of AI, agents, and product
• Shape how people experience AI-driven job search

Responsibilities

• Own the day-to-day operations of our live AI Recruiting Agent, ensuring high customer satisfaction and consistent, high-quality delivery of hiring outcomes
• Develop a deep understanding of how different customers use our products; proactively engage with them to collect feedback efficiently and systematically
• Translate customer feedback into actionable insights and partner closely with our engineering team to continuously improve Agent performance and efficiency
• Build and maintain an online data tracking system covering Agent performance and product operations metrics, enabling timely, transparent visibility for the entire team
• Create internal AI-powered tools that automate operational workflows and make data tracking self-serve and effortless

Qualifications

Required

• Bilingual proficiency in Mandarin Chinese and English is required to effectively collaborate and communicate with our engineering team
• Prior experience as a Product Manager or Product Operations Manager at a SaaS or AI-related tech company
• Strong analytical thinking and data analysis skills — able to spot problems sharply from complex, messy data and make data-driven decisions
• A proven track record of acting as the ultimate owner who drives cross-functional teams, operates with urgency, and delivers excellent, measurable results
• A strong executor with exceptional drive — instinctively automates and streamlines work, and is highly skilled at using AI tools to multiply efficiency
• Energized by talking to customers and digging into their real workflows and pain points

Preferred

• Experience in the recruiting/talent acquisition industry, or working with HR tech products