Jobs · Marketing · Michigan

Product Marketing Manager

Whirlpool Corporation · Benton Harbor, MI · 2 wk ago
MarketingFull-time

About the role

The role involves managing customer relationships, resolving issues, and providing technical support.

Responsibilities

  • Manage customer interactions through phone and email
  • Resolve complex technical issues
  • Provide training to new team members

Requirements

  • Bachelor's degree in Computer Science or related field
  • At least 3 years of relevant experience
  • Strong problem-solving skills
  • Excellent communication and interpersonal skills

Qualifications

  • Proficiency in troubleshooting software and hardware
  • Experience with customer relationship management systems
  • Ability to work independently and under pressure

Skills

  • Technical expertise
  • Customer service orientation
  • Problem-solving abilities

Benefits

  • Flexible working hours
  • Competitive salary package
  • Health insurance
  • Professional development opportunities

Pay

$50,000 - $60,000 annually

Schedule

Full-time, Monday to Friday, 9 AM to 5 PM

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