Product Marketing Manager

About the role

American Independent Marketing (AIM) is a prominent and successful long-term care wholesale marketing organization. AIM distributes Critical Illness and Medicare supplement products, annuities, and other supplemental and niche life and health insurance products. AIM focuses on meeting the diverse needs of the brokerage insurance market, prioritizing the agents' needs.

Position Responsibilities

• Develop new brokers and service existing brokers.
• Make outbound calls to existing and new agents.
• Follow up with agents to ensure agent’s appointment.
• Follow up with Webinar attendees.
• Train agents on products and selling tools.
• Present products and sales techniques via Webinar.
• Communicate with, service, and retain top-level agents.
• Assist in lead development, recruiting ideas, and advertising.
• Perform other duties as assigned.

Position Requirements

• Customer Service - Responds promptly to customer needs; meets commitments.
• Interpersonal Skills - Friendly, positive attitude; maintains confidentiality.
• Quality Management - Accuracy and thoroughness; looks for ways to improve quality.
• Oral Communication - Listens and gets clarification; responds well to questions.
• Organizational Support - Follows policies and procedures; completes tasks correctly and on time.
• Judgment - Sound and accurate judgment; includes appropriate people in decision-making process.
• Planning/Organizing - Uses time efficiently and completes work promptly.
• Adaptability - Deals with frequent change, delays, deadlines, or unexpected events.
• Attendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent.
• Dependability - Follows instructions, responds positively to managerial direction.
• Initiative - Asks for and offers help when needed.

Qualifications

• High school diploma or GED; prior experience preferred but not required.
• Secondary Education in a Business-related area of study preferred but not required.
• Capacity to read, write, and comprehend simple instructions, short correspondence, and memos.
• Effective presentation skills in person, over the phone, and in writing.
• Basic computer navigation skills and knowledge of basic computer programs/applications including email, word processing, spreadsheet programs, internet, Adobe, etc.
• Multi-line phone skills.
• Good oral and written communications.
• Capacity to plan and organize.
• Ability to adapt to changing business operations.
• Customer service skills.
• Ability to multi-task while working in a fast-paced environment.
• Effectively able to work independently and as part of a team.
• Must be able to work full-time in an office.