Product Manager - Workforce Management

Overview

As a Product Manager at Fourth, you will:

• Collaborate with the Director of Product to translate the product vision and strategy into clear, actionable roadmaps.
• Translate operational customer pain points into scalable product solutions.
• Prioritize and manage a clear backlog aligned to business KPIs.
• Partner closely with Engineering, Design, Data, and Customer teams to deliver features on a predictable cadence.
• Support enhancements across both legacy and growth initiatives while maintaining roadmap discipline.

Product Execution & Delivery

Translate product strategy into actionable roadmaps within your defined scope.

• Own backlog prioritization, balancing customer feedback, data insights, and commercial impact.
• Deliver features tied to operational KPIs such as labor efficiency, compliance adherence, inventory accuracy, or margin optimization.
• Achieve clear acceptance criteria, documentation, and release readiness.
• Partner with Engineering in sprint planning, refinement, and delivery ceremonies.

Customer & Market Insight

Engage directly with customers to understand workflow friction and operational constraints.

• Identify opportunities for automation, forecasting improvements, and workflow simplification.
• Translate real-world operational complexity into intuitive product experiences.
• Contribute to competitive and market awareness within hospitality and workforce technology.

AI & Operational Intelligence

We are looking for PMs who understand how AI and automation should enhance operational workflows — not exist as standalone features.

• Forecasting models that inform workforce planning.
• Automation of manual back-office workflows.
• Predictive alerts embedded directly within user workflows.
• Post-launch iteration informed by measurable usage and performance data.

Metrics & Impact

Define success metrics at feature inception.

• Track adoption, usage patterns, and KPI impact post-launch.
• Drive iteration based on measurable performance.
• Maintain transparency with stakeholders on roadmap progress, risks, and outcomes.

About You

We are targeting mid-level to early-senior Product Managers (4–7 years experience) who have experience in:

• SaaS or enterprise software.
• Operational platforms (hospitality tech, retail systems, inventory, supply chain, or forecasting tools).
• Integration-heavy environments.
• Agile product development with clear sprint discipline.

You bring:

• Demonstrated backlog ownership within a defined product surface area.
• Experience shipping features tied to measurable operational or business KPIs.
• Strong cross-functional collaboration with Engineering and Data teams.
• Comfort navigating legacy constraints while driving incremental modernization.
• A default towards execution clarity over ambiguous scope.

Growth & Ownership

This is an individual contributor role with a clear path to Senior Product Manager through expanded scope and measurable impact.

Advancement is based on execution excellence and product outcomes — not people management requirements.

About Fourth

In July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions.

• The combined company’s complete software-as-service (SaaS) solution suite, including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits, and payroll services, now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

Company Benefits

• Unlimited PTO
• Medical, Dental, Vision Insurance
• 401k Match
• Parental Leave
• Laptop and equipment

Equal Opportunity Employer

Fourth is an Equal Opportunity Employer. All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status. Please Note - Remote employment limited to applicants in AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, LA, MA, MD, ME, MI, MN, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, & WA.