Product Manager - Unattended

Key Responsibilities

• Define and own the global product vision, strategy, and roadmap for unattended and Petro hardware platforms.
• Evaluate new business opportunities through market analysis, customer feedback, competitive assessment, and technology trends.
• Optimize the hardware portfolio by balancing innovation, cost, regional requirements, and long-term platform sustainability.
• Drive decisions on product investments, enhancements, variants, and end-of-life planning.
• Leverage deep understanding of the payments ecosystem, unattended environments (kiosks, vending, transit, EV charging), and petroleum retail workflows to inform product direction.
• Engage directly with customers, partners, and regional teams to validate requirements and prioritize features.
• Monitor global regulatory, certification, and compliance needs (e.g., payments, security, accessibility) that impact hardware design and deployment.
• Work closely with hardware, firmware, and platform engineering teams to translate market needs into clear product requirements.
• Validate early product definitions, concepts, and prototypes with customers and internal stakeholders.
• Partner with Product Marketing to support positioning, launch readiness, and enablement activities.
• Collaborate with operations, supply chain, and quality teams to ensure successful product delivery at scale.
• Own product definition from concept through development, launch, and ongoing evolution.
• Support internal teams by acting as the primary product authority for unattended and Petro hardware platforms.

Required Experience

• Bachelor’s degree in Engineering, Computer Science, Electronics, or a related technical field (or equivalent experience).
• Strong experience in product management for hardware or hardware-enabled platforms.
• Demonstrated knowledge of payments, payment devices, or transaction-driven environments.
• Experience working with cross-functional teams across multiple geographies and time zones.
• Ability to read, understand, and contribute to technical documentation and specifications.
• Excellent written and verbal communication skills in English.
• This role requires approximately 20% travel, including visits to customer sites, regional team engagements, and industry events across global markets.

Preferred Experience

• Experience with unattended payment environments (e.g., kiosks, vending, transit, EV charging).
• Petroleum retail or fuel dispenser experience is a strong plus, but not required.
• Familiarity with hardware and software development lifecycles.
• Exposure to Agile development practices and tools (e.g., Jira, Confluence).
• Knowledge of fintech, embedded systems, or secure payment technologies.