Product Manager

Qualifications

• Bachelor’s degree in Healthcare, Business, IT, or business-related field or equivalent/years of experience required.
• Revenue Cycle certifications are preferred but not required.
• This position is remote and based in the U.S.
• Experience: 7+ years related work experience.
• Experience in billing operations for a hospital is preferred.
• 3+ years product management experience preferred.
• Experience with enterprise-level patient financial systems preferred.
• Experience with enterprise-level scheduling and/or registration software solutions preferred.
• Experience interacting with customers to define and prioritize requirements and specifications.
• Software design experience in complex, multi-tasking, real-time, highly availability system preferred (SAFe Agile experience preferred).
• Experience working in small, highly focused teams.
• Must be able to define and manage complex processes and/or product issues of a broad scope using independent judgment.
• Excellent analytical skills.
• Excellent interpersonal communication and management skills.
• Demonstrated problem solving skills.

Responsibilities

• Leads the full product lifecycle, including product strategy, roadmap planning, requirements gathering, and product launches.
• Translates business objectives and customer needs into product requirements, user stories, and development priorities.
• Manages and prioritizes the product backlog while collaborating closely with development, QA, and cross-functional teams.
• Engages with customers, prospects, and stakeholders to gather feedback, identify market needs, and drive product improvements.
• Supports Agile development processes, including sprint planning, daily scrums, reviews, and retrospectives.
• Develops product messaging, value propositions, and strategic communications for internal and external stakeholders.
• Ensures successful delivery of high-quality software solutions by coordinating across engineering, operations, professional services, and leadership teams.