Product Manager

About the role

North Product Management is dedicated to building industry-leading, innovative, user-first products within FinTech. Payanywhere empowers merchants to accept payments wherever they do business. Payments Hub provides a comprehensive portal for business management. This role is open to remote candidates in the United States, able to work in Eastern Time.

Responsibilities

• Own the product lifecycle from discovery to delivery.
• Turn complex data into actionable and compelling insights for merchants to grow their business.
• Create clear success metrics to accurately measure adoption and performance of new features.
• Define, document, and review requirements with stakeholders and engineering.
• Facilitate beta testing to recommend improvements to product prior to launch.
• Communicate development status and go-to-market strategy.
• Develop and write training content to ensure alignment of product knowledge internally and externally (sales).
• Champion the merchant and their customers to offer a stable, secure, and seamless payments experience.
• Collect and prioritize feedback and requests from merchants, sales partners, and the organization.
• Research and understand industry trends and the competitive landscape.

Requirements

• BA/BS in a quantitative or technical field.
• 2+ years product management experience.
• Experience in payments or fintech products is strongly preferred.
• Proven track record of building products from inception to execution.
• Working knowledge of the agile development process.
• Strong verbal and written communication skills to identify user challenges and needs.
• Ability to positively influence others and maintain effective business relationships.
• Self-motivated with the ability to work through uncertainty.

Qualifications

• Salary Range: $100,000 - $130,000
• Pay within this range varies by work location and on job-related knowledge, skills, and experience.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience with agile methodologies.
• Knowledge of financial and payment systems.

Benefits

• Medical, Dental, & Vision Coverage
• Flexible Paid Time Off
• 401(k) + Match
• Mental Health Support & Well-Being Program
• Paid Maternity & Paternity Leave
• Education Assistance
• Company-funded Lifestyle Spending Account

Schedule

This role is available on a full-time basis.

Pay

Pay within this range varies by work location and on job-related knowledge, skills, and experience.

What we offer

• A comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally.
• Perks include Medical, Dental, & Vision Coverage, Flexible Paid Time Off, 401(k) + Match, Mental Health Support & Well-Being Program, Paid Maternity & Paternity Leave, Education Assistance, and Company-funded Lifestyle Spending Account.

Who we are

We are a US-based company and this role is not eligible for current or future sponsorship. North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.

Let's go North, together

Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

Our most important resource is our people

Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling.

Learn more about North

To learn more about North, and our family of companies, visit our website: north.com.